Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

January 17, 2020

After using the app we started receiving more inquiries from the multiple channels so definitely it proof it's worth!

CakeArtelier
Singapore
Over 2 years using the app
June 26, 2020

Great app and really useful. When I contacted the support I got an answer within 2 hours. Really fast

APPLY FOR NIE NUMBER ONLINE
Spain
About 2 years using the app
Edited January 30, 2023

一時サイトに表示できない不具合が発生しましたが、アプリ内チャットで尋ねたら1日で対応してくださいました。お問い合わせアプリとしてとても便利なものです。お問い合わせフォームからでは敷居が高いと感じる方も多いのでSNS誘導アイコンと並んでいるのはとてもいいです。

100% Jamaica Blue Mountain Coffee & Chocolate LENY
Japan
Almost 2 years using the app
March 12, 2020

A great app. Easy to set up and use. Had one slight clash with our theme, but reported it back and was sorted very quickly.

Carver Skateboards UK
United Kingdom
Almost 2 years using the app
April 8, 2020

Chaty is amazing! Currently I use it to connect my LINE chat to the website and also use it to target the chat widget for a specific country, and this is what I love about it! You can show chat channels for separate pages or based on country. In the future I'll also connect other chat platform like Facebook Messenger and WhatsApp. Great solution to connect any chat channel to a store

SEEART_JP
France
Almost 2 years using the app
October 26, 2022

Great app, easy to use with reasonable pricing. Great tech support from Premio and easy installation process too.

Kimage E-Store
Singapore
Almost 2 years using the app
February 22, 2021

This is a Super App. Very easy to install and very important to have in every store. The assistance is fast and solving problems. Great job

Olivia Cooper Brand
Italy
Almost 2 years using the app
January 20, 2023

easy to use, had it set up in minutes, the team is also really friendly and assisted me promptly when i needed it via the chat box

sterlingrestorations
United Kingdom
Almost 2 years using the app
November 11, 2021

We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!

INNOVATIVE Mini Projector
Singapore
Almost 2 years using the app
June 18, 2020

It works. It is simple and good looking. Provides even more comms channels than you would want to display. Just did not get how we consumed our free monthly quota so quickly.

Tayga İyi Gıda
Türkiye
Over 1 year using the app