Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

July 4, 2021

The app was easy to configure & use. Smooth operation and integration is all you need with apps and we got that here

LadyBrezel
Israel
4 months using the app
October 12, 2023

Just what i was looking for, i recommend this one for sure!

VideoFrame
Serbia
4 months using the app
December 23, 2022

The product was very easy to implement in our Wix-based website solution, with no coding necessary at all. It works very well right out the box and doesn't impact our website loading speed in any way.

Bicicleta & Cia
Brazil
4 months using the app
October 3, 2022

This app is really good since our customers can now easily message us on different contact channels.

NBBGlutathionebyAbby
Philippines
4 months using the app
March 21, 2023

Bem simples e funcional, adorei.
Vai ajudar muito em minhas vendas, graças a Deus existe essa ferramenta super útil.

Casarão Shop
Brazil
4 months using the app
October 20, 2023

Chaty is a real asset to my website. It helps my customers contact me if they have questions, if you have any problems or need any assistance with Chaty their 24 hour chat is very very helpful and patient especially if this is your first website.
Chaty is number 1 in my book.

Payless Variety Store
United States
4 months using the app
April 2, 2021

I've make a mistake and delete the app. Instantly contact me the support through email, every time they respond me immediately. Perfect communication and very professional. Very simple to install and with lot of customization. Thank you very much! I've already reinstall it.

AlateShop
Cyprus
4 months using the app
August 30, 2023

Quick and easy to use, Nice layout on website. Customer service is efficient and really helpful. Thank you

MiaBoutiqueOnline
Algeria
3 months using the app
June 1, 2020

we use this App Its very easy and we can help al the customers in the moment
We increased our online sales

kartellmexico
Mexico
3 months using the app
May 26, 2023

I like it very much and I will recommend it to more friends I like it very much and I will recommend it to more friends so they can know how to edit it or free I like it and I will recommend it very well

No Can Done - Nice Shop
Ghana
3 months using the app