Reviews (320)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.
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Quick help good app! They response very quick and try to help and solve the problem. The app also work very good and i have never problems with it!
So far I really love the convenience and the ability to communicate widely with my customers! Highly recommend.
It was a Great experience with Chaty, on WordPress and Shopify both. and thanks to Karina for assistance!
I recommend Chaty a 100% the customer service is excellent, and the way the app works is so easy to understand and install, it has made the way I talk to my customers so much easier and personalized, I thank Karina and the team for keeping me updated about a new feature I needed for my site, wich is to know from what URL the customer clicked on the message us button, well thanks a lot you guys and please use Chaty!
I tried this app to support my customers and replace the traditional Contact Us page. I really like how it could connect to many other chat apps as such. As a small merchant, it totally suits my need. It would be the best app in its category if it had (1) customer-queue chat which could connect to multiple agents in turns, (2) customer support team email which could connect and assign tickets to multiple agents in turns, and (3) a physical address channel (widget) where merchants could fill out all their physical addresses there.
I used this app so that people could contact me easier. They went above and beyond to help me get another issue addressed. Thank you.
muito bom, e muito importante para mostrar responsabilidade com os clientes, além de proporcionar um atendimento mais rapido
Excelente service, very easy to use and got me out of a little problem I had with another app similar to this one
me gusto mucho la app, tiene mucha facilidad para configurarse, ofrece efectos dinámicos muy buenos.
I have to give this app five stars because it's perfect. I had no issues installing it, also it's super easy and fast to install. Customer service is very helpfull. I reccomend it!