Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

Edited May 2, 2022

簡単にボタンの設定が出来てうれしいです。
困ったことをチャットで質問したら、数分で応答をもらいました。感激しました。
早くて親切な対応にどれほど喜んでいるかを説明します。
私は、ワードプレスのサイトも運用しています。全くプログラムやコンピュータ言語がわからないので、有料のサポートサービスを利用しています。しかし、そのサービスの質が悪くて、大変困っています。応答は、メールで1日に1回返事が受け取れるだけです。内容は、専門用語ばかりで、理解出来ません。復元ボタンがあるのに、設定しなければ復元できないそうです。その設定は、全く難解で10日間サイトは止まったままです。
こんな経験をすると、chatyスタッフの対応がいかに素晴らしいか。如何に安心を感じるかを理解してもらえると思います。
本当に、ありがとうございます。
I am happy with the ease of setting up the buttons.
I asked a question in chat about a problem I was having and got a response within a few minutes. I was very impressed.
Let me explain how pleased I am with the fast and helpful response.
I also run a WordPress site. Since I don't know any programming or computer language at all, I use a paid support service. However, the quality of that service is poor and I am having a very difficult time with it. Responses are only received once a day via email. The content is full of jargon, which I do not understand. They have a restore button, but you have to set it up to restore. The settings are totally esoteric and the site has been dead for 10 days. I am considering not paying any more money.
This experience makes me realize how wonderful the chaty staff is and how secure I feel. I am sure you will understand how relieved I feel when I have this experience.
Thank you very much.

age-design shopify store
Japan
22 days using the app
May 31, 2023

Like it a lot, strongly recommend! Functions are working spotless and customer service is super fast.

Lepus Jeweller
Bulgaria
21 days using the app
September 22, 2023

Very good and very easy to use, you get so much in free version, highly recommended

Valiza
Serbia
20 days using the app
November 22, 2020

Really easy to use with many features. I would recommend this app to everybody that wants to install whatsapp channel for web inquires.

SP OPREMA
Croatia
20 days using the app
February 15, 2021

Nice App and very Quick and accurate support. I liked the app and their prompt support. Thank you so much.

Wowdealmart
India
19 days using the app
October 12, 2020

This is really a great app. Give a try for the app and you know there's something It is capable of while other similar apps don't !!!
Besides being a great app, I especially love their responsive and effective customer services. I would like to express my sincere appreciation to Karina Dramova from the support team, a very helpful staff, for her long and patient support !!!

HeyChoices
Hong Kong SAR
18 days using the app
November 19, 2021

A must-have for all Shopify sellers, well designed and top of features available, + a Premium customer support!

Baker's Secret
United States
17 days using the app
November 24, 2019

I use Chaty as a chat button solution for our available chat channels.
By using this app I allow my clients to reach out via their favorite chat providers whether it's WhatsApp, Viber or any of the other available channels.

ֿֿWell done

Wedding Partiez
United States
16 days using the app
November 18, 2023

very help full for me
i am very happy

Gadgets Galoria
Pakistan
14 days using the app
March 15, 2023

Super schnelle Einrichtung und Funktionsweise. Der kostenlose-Plan bietet sich eher für kleine Webseiten an, die wenig Traffic haben.
Der Support ist super schnell und hilfreich.

Host-Events
Germany
14 days using the app