Reviews (320)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

June 24, 2020

Great app and excellent customer support! I recommend it!
These guys are doing a great job and they reply very quick to your emails!

C & M Navigation Systems
United Kingdom
About 20 hours using the app
October 12, 2022

customer support was very helpful, helped me figured out some settings to customize. i like that its simple neat yet effective

PB Equestrian Apparel
Türkiye
About 12 hours using the app
August 17, 2020

Really easy to install and so pleased with the result, my website now looks more dynamic and I am able to keep in touch with my customers.

Bicycle Collective
United Kingdom
About 4 hours using the app
November 16, 2022

I used this application and I'm very happy to use it. Great application and very good support I received from Karina.

opelparts
Bulgaria
About 4 hours using the app
September 27, 2022

Bisher klappt alles super und der Support hat sehr gut weitergeholfen. Sehr übersichtlicher Aufbau.

derbarfloewe.de
Germany
About 2 hours using the app
June 29, 2022

Super blij mee. Ideaal dat dit via een app kan, zodat het voor iedereen super makkelijk te installeren is. Werkt als een trein.

Tony en Lu
Netherlands
About 1 hour using the app
May 3, 2023

My experience has been great. Customer service is extremely helpful. Fast responses and willing to enable bonus features. Thank you I really enjoy the app

Bear Creek Metal Art
United States
34 minutes using the app
June 29, 2020

My store has big traffic and a low conversion rate (1%) I started thinking that giving more info to the customers from the one hand and invest more time in customer service will do the work. I downloaded chaty and I saw much more messages in my whatsapp account. thanks!

VIEW
Israel
23 minutes using the app
July 14, 2023

Awesome App and service always. Karina was very helpful and amazingly patience and help walk through the steps. Thank you and keep up. Highly Recommended APP!

Kunjae Brand
Thailand
22 minutes using the app
August 20, 2024

Fofura Papel
Brazil
2 months using the app