Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

November 3, 2024

easy to install

鼎香坊
Taiwan
17 minutes using the app
September 3, 2024

leicht zu benutzen

akku.co.ua
Ukraine
About 2 months using the app
June 5, 2024

Im using WhatsApp channel of Chaty. Best app for WhatsApp and other chat buttons.

GZAR
United Arab Emirates
3 months using the app
April 30, 2024

As an e-commerce entrepreneur, finding tools that seamlessly integrate with your website while enhancing customer interaction can be a game-changer. Chaty is not just another chat app; it's a comprehensive solution that revolutionizes how you engage with your online visitors.

From the moment I integrated Chaty into my e-commerce platform, I was impressed. The user interface is incredibly intuitive, making it easy for both myself and my customers to navigate. Within minutes, I was up and running, offering instant chat support to anyone who visited my website.

One of the standout features of Chaty is its real-time reporting capabilities. The detailed reports provide invaluable insights into visitor behaviour, allowing me to understand who is interacting with my site and what they're interested in. This level of data has been instrumental in shaping my marketing strategies and optimizing the user experience.

What truly sets Chaty apart is its exceptional support. Whenever I've had a question or needed assistance, their team has been there every step of the way, ensuring that I get the most out of the platform. Their dedication to customer satisfaction is evident in every interaction.

But perhaps the most impressive aspect of Chaty is its seamless integration with popular chat services like WhatsApp and Facebook Messenger. This integration not only streamlines communication but also makes it effortless to follow up with customers even after they've left my site. It's a game-changer for building long-term relationships and driving repeat business.

In summary, Chaty is more than just a chat app; it's a powerful tool for e-commerce success. With its ease of use, instant support, insightful reports, and integration with everyday chat services, it has become an indispensable part of my online business toolkit. If you're looking to take your e-commerce customer service to the next level, look no further than Chaty. Highly recommended!

Crown of Glory
United Kingdom
3 days using the app
March 25, 2024

I use this widget on my website (www.bluzonebags.com) and it works great and I had great customer support to make sure I had this setup and working properly! Highly recommended!!!

Blu Zone Bags
United States
9 months using the app
June 21, 2024

very professional widget!

Ledger-Shop
China
About 2 months using the app
March 12, 2024

Perfect fit for my store! Simple and awesome! Outstanding if you work with customers via Whatsapp!

Henne Co
United States
Over 1 year using the app
March 21, 2024

I love this WhatsApp app. Very easy to install and use. And their assistance is always there at a click. Keep the good work guys!

CaseJungle
South Africa
6 months using the app
July 10, 2024

C’est une application exceptionnelle et très réussi avec une qualité de conversation optimale et sécurisé ♥️♥️.
En plus la configurer est très facile

Florence Empire
Canada
About 1 month using the app
January 25, 2024

I'm relatively new in having this web-store and I am looking for a plugin with easy installation since I am new to all these things. This plugin has been very easy to install and operate, also I am impressed with how fast the customer service responded to my email. TOP!

Chaotic Projects
Indonesia
6 months using the app