Reviews (336)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value the real-time reporting, intuitive interface, and customizable features such as personalized widgets. The support for multiple social media channels, including Instagram and TikTok, adds versatility. Reviewers praise its user-friendly performance and responsive customer support, which efficiently resolves issues and improves customer satisfaction.

March 25, 2024

I use this widget on my website (www.bluzonebags.com) and it works great and I had great customer support to make sure I had this setup and working properly! Highly recommended!!!

Blu Zone Bags
United States
9 months using the app
March 21, 2024

I love this WhatsApp app. Very easy to install and use. And their assistance is always there at a click. Keep the good work guys!

CaseJungle
South Africa
6 months using the app
October 23, 2024

使いやすい

うめきち盆栽用品店
Japan
Over 2 years using the app
October 16, 2024

Great and easy using chaty for Whatsapp.

Perfect Party
Mexico
About 20 hours using the app
August 23, 2024

LINEへの遷移に使っています。とても使いやすいです!

ABiL.SHOP
Japan
About 3 years using the app
April 30, 2024

As an e-commerce entrepreneur, finding tools that seamlessly integrate with your website while enhancing customer interaction can be a game-changer. Chaty is not just another chat app; it's a comprehensive solution that revolutionizes how you engage with your online visitors.

From the moment I integrated Chaty into my e-commerce platform, I was impressed. The user interface is incredibly intuitive, making it easy for both myself and my customers to navigate. Within minutes, I was up and running, offering instant chat support to anyone who visited my website.

One of the standout features of Chaty is its real-time reporting capabilities. The detailed reports provide invaluable insights into visitor behaviour, allowing me to understand who is interacting with my site and what they're interested in. This level of data has been instrumental in shaping my marketing strategies and optimizing the user experience.

What truly sets Chaty apart is its exceptional support. Whenever I've had a question or needed assistance, their team has been there every step of the way, ensuring that I get the most out of the platform. Their dedication to customer satisfaction is evident in every interaction.

But perhaps the most impressive aspect of Chaty is its seamless integration with popular chat services like WhatsApp and Facebook Messenger. This integration not only streamlines communication but also makes it effortless to follow up with customers even after they've left my site. It's a game-changer for building long-term relationships and driving repeat business.

In summary, Chaty is more than just a chat app; it's a powerful tool for e-commerce success. With its ease of use, instant support, insightful reports, and integration with everyday chat services, it has become an indispensable part of my online business toolkit. If you're looking to take your e-commerce customer service to the next level, look no further than Chaty. Highly recommended!

Crown of Glory
United Kingdom
3 days using the app
June 27, 2024

great as well as so much helpful service provided by the app and their agents especially karina

Stop On Top
Kuwait
3 months using the app
March 5, 2024

This is a very good app it has helped me a lot since I installed it my store looks great and my customer's Trust looks great.

Urban Hive
Pakistan
About 1 month using the app
March 4, 2024

Amazing product, have used it on multiple websites including ones that arent hosted by shopify. best messaging app out there

FOREVER FLOWERS
Israel
29 days using the app
June 25, 2024

Currently using chatty for whatsapp, instagram and tiktok, its perfect!

easy to setup and straight forward. customer service is 5*. Thankyou.

SneekPeek
United Kingdom
About 2 months using the app