Reviews (168)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its support of multiple messaging platforms like WhatsApp and Messenger. They appreciate its seamless Shopify integration, customizable features, and lightweight design that doesn't slow down website load times. The free version offers substantial functionality, accessible to businesses of all sizes. Merchants also praise the responsive and effective customer support and the app's visually appealing design with smooth animations.

October 16, 2024

Great and easy using chaty for Whatsapp.

Perfect Party
Mexico
About 20 hours using the app
January 6, 2021

It does what it states, helps my customers to reach out very easily. Their support team is very helpful and fast. Thanks

Aviation Shop
United Kingdom
7 months using the app
April 26, 2023

This app is fit for communication with customers as we need.
The support agent is great. I recommend.

Riverplus
Thailand
6 months using the app
Edited February 18, 2021

Muy buena aplicación fácil de instalar y gestionar. Nos ayuda a que nuestros clientes nos escriban directamente, y tengamos más posibilidades de venta.

Funny Smart Toys
Peru
6 months using the app
May 18, 2025

Bueno

The Dog Spot
Chile
December 1, 2023

Good app and great customer support. Also the only WhatsApp button app that's easily trackable with Google Analytics. Bit pricey, but worth it.

Mublio
Netherlands
5 months using the app
August 1, 2023

Excelente aplicación para WhatsApp. Se configura rápidamente y cuenta con un Dashboard que te da métricas generales tales como la cantidad de visitas, cantidad de clicks en tu enlace de chat y % de conversión.

Es muy fácil de configurar tanto el estilo gráfico como el mensaje de bienvenida, diseño de tu botón, colores, etc.

Por último y no menos importante: se integra perfectamente con Google Analytics 4, para que puedas medir los clicks en el botón de chat como eventos y conversiones.

EZON México Cerraduras Inteligentes
Mexico
5 months using the app
March 25, 2024

I use this widget on my website (www.bluzonebags.com) and it works great and I had great customer support to make sure I had this setup and working properly! Highly recommended!!!

Blu Zone Bags
United States
5 months using the app
January 12, 2021

Chatty is one of the Apps on Shopify which delivers exactly what it describes. Hassle-free integration, accessible enough to provide you with all the communication platform in a compact design, easy to use, and very user friendly. Also, the support is great. A highly recommended one!

eimkaanalkhalij
Saudi Arabia
4 months using the app
April 6, 2021

I recommend Chaty a 100% the customer service is excellent, and the way the app works is so easy to understand and install, it has made the way I talk to my customers so much easier and personalized, I thank Karina and the team for keeping me updated about a new feature I needed for my site, wich is to know from what URL the customer clicked on the message us button, well thanks a lot you guys and please use Chaty!

Dresscode502
Guatemala
3 months using the app