Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of communication options and seamless integration with Shopify and social media platforms. They note its positive impact on customer engagement and conversions, especially through its mobile-friendly widget. The efficient customer support and customization options are also praised. It's particularly beneficial for small businesses due to its feature-rich free plan.

Edited February 18, 2021

Muy buena aplicación fácil de instalar y gestionar. Nos ayuda a que nuestros clientes nos escriban directamente, y tengamos más posibilidades de venta.

Funny Smart Toys
Over 2 years using the app
April 2, 2022

Quick and friendly customer service. My issue (my fault not theirs) was sorted quickly and explained so I could understand. Thanks Karina :). Also, it looks great on my store!

Beauty Content Hub
United Kingdom
About 1 month using the app
Edited May 2, 2022

I am happy with the ease of setting up the buttons.
I asked a question in chat about a problem I was having and got a response within a few minutes. I was very impressed.
Let me explain how pleased I am with the fast and helpful response.
I also run a WordPress site. Since I don't know any programming or computer language at all, I use a paid support service. However, the quality of that service is poor and I am having a very difficult time with it. Responses are only received once a day via email. The content is full of jargon, which I do not understand. They have a restore button, but you have to set it up to restore. The settings are totally esoteric and the site has been dead for 10 days. I am considering not paying any more money.
This experience makes me realize how wonderful the chaty staff is and how secure I feel. I am sure you will understand how relieved I feel when I have this experience.
Thank you very much.

age-design shopify store
22 days using the app
September 7, 2022

The app is really great. Everything I was looking for! Karina from customer service helped me so much with all my questions. I wanted to change the position of the widget and to take off the pop up message. There are so many features, I'm really so pleased with it! So luck I found you:)

1 day using the app
July 6, 2021

I really liked the timely assistance and overall the app is just easy to go around. Just excellent !!

11 months using the app
February 22, 2021

This is a Super App. Very easy to install and very important to have in every store. The assistance is fast and solving problems. Great job

Olivia Cooper Brand
Almost 2 years using the app
July 8, 2022

Aiuto rapido buona applicazione! Rispondono molto velocemente e cercano di aiutare e risolvere il problema. L'applicazione funziona anche molto bene e non ho mai avuto problemi!

6 days using the app
May 6, 2021

Karina was an amazing help to us when we were having some technical issues. Without her help we would have given up! She was very responsive and her communication was excellent. Thank you very much

United Kingdom
About 1 year using the app
September 27, 2022

Bisher klappt alles super und der Support hat sehr gut weitergeholfen. Sehr übersichtlicher Aufbau.

About 2 hours using the app
March 26, 2021

The app is really engaging customers attention, not affecting the speed of the store and it's easily customizable. We recommend !

United Kingdom
About 1 year using the app