Reviews (168)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its support of multiple messaging platforms like WhatsApp and Messenger. They appreciate its seamless Shopify integration, customizable features, and lightweight design that doesn't slow down website load times. The free version offers substantial functionality, accessible to businesses of all sizes. Merchants also praise the responsive and effective customer support and the app's visually appealing design with smooth animations.

June 2, 2025

"Love how easy and effective this widget is!"

We started using Chaty recently and honestly, it’s been a game-changer. Setup took barely a few minutes, and right away, our customers had easy access to reach out via WhatsApp, Messenger, and a few other channels – all from one neat little button on our site.

It looks clean, doesn’t slow anything down, and fits right in with our website’s design. I also really appreciate how flexible it is – you can decide where it shows up, when it appears, and what it looks like. Super helpful!

Plus, it’s great to actually see how many people are clicking on it and which platforms they prefer – makes it easier for us to focus on what works.

If you're looking for a simple way to let people contact you from different apps without overcomplicating things, Chaty is totally worth it.

FabFinds
India
2 months using the app
July 14, 2025

Just started using it and it seems to be working great! Customer support is on point and assisted me ASAP. I am using it for Email, Whatsapp, and Instagram DM's on my Shopify Store. I can add attention effects, delay when it shows up so it doesn't clutter the screen, and can even exclude it from certain pages.

Only feature I wish we could add is allow the icon to be clicked and dragges around the screen

Total Comfort
United Arab Emirates
About 12 hours using the app
March 10, 2025

I have been using Chaty for my WhatsApp channel and it has been a really great tool.

Easy to use, powerfull, fully customize and their customer service is fantastic.

I strongly recommend it.

ÑoñolandCR
Costa Rica
2 months using the app
April 3, 2025

Great app and wonderful customer service. I use the Whatsapp widget for my website and it works smooth. No hiccups so far.

Artemis Oasis
Canada
About 1 month using the app
February 18, 2025

Amazing app, widget looks so clean with smooth stylish animations, with a lot of customization options even in the free tier! Top notch support from Marvin who helped me customizing the widget further with CSS!

Pixelou
Morocco
1 day using the app
November 15, 2024

I use the Chaty widget for WhatsApp on my online store and it works great. Customers contact me all the time through this very accessible chanel. Also, Chaty allows personalizing the WhatsApp widget design with your brand colors in the free version of the app. Really happy with it, I recommend it if you want your customers to contact you easily.

myskin
Spain
About 1 year using the app
May 16, 2025

very smooth onboarding and whatsapp chat is working well. i found it better than Meetanshi.

Aurelia
Pakistan
About 1 hour using the app
May 29, 2025

Fantastic experience! I'm using the free version, and everything is working flawlessly.

ProteinasMedellin.com
Colombia
About 1 hour using the app
June 26, 2025

O app é bem fácil de configurar e usar. Até o momento estou tendo uma boa experiência com a versão gratuita.

Prisy Makeup
Brazil
About 1 month using the app
March 27, 2025

Excelente aplicación y muy versátil. Desde el plan free es muy completa, te permite mostrar los widgets de whatsapp, teléfono etc. de una manera linda y optimizada.

Tacalero
Mexico
36 minutes using the app