Reviews (71)
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Checkout Blocks in nothing short of amazing. The functionality is insane! Applying discounts and allowing the customer to control the quantity in the checkout is a far greater experience! If you want your AOV to increase - this is a no brainer.
For us - this 1 app replaced 5 paid apps - Switching to Checkout Blocks doesn't just save you money - IT MAKES YOU MONEY!
As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department.
One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all.
Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application.
05/04/24
I am writing to express my concerns regarding continuous functionality issues with your application, which remain unresolved despite my previous communications with your support team. The most recent incident occurred on April 20th, and as of today, May 4th, I am still unable to access the essential functions of the application.
I have fulfilled my payment obligations for the promised service, yet the persistent issues have significantly hindered my ability to use the service effectively. This situation is impacting my store and I am extremely dissatisfied with the ongoing disruptions.
I urgently request a thorough investigation into these issues, a clear timeline for when they will be resolved, and a statement regarding compensation for the period the service has been unavailable or dysfunctional.
I appreciate your immediate attention to this matter and look forward to your prompt response.
Sincerely,
David H.
Filler Lux
Amazing app supported by an amazing team. Very easy to setup. Can't wait to see what will be the additional features.
Legendary app created by a legendary guy, for legendary Shopify stores.
Highly underrated app. Integrated seamlessly with our store, and support was able to help us fix any issues we had. Now will just need to determine if the conversions follow.
This app is great. We especially love it because of it's display rules around discount codes in the checkout, as we do a lot with it and couldn't find it in in any other app. Additionally, the support ist next level. Gil ist super nice and helpful. Big recommendation! Best regards from Germany :)
Gil has been great in helping us getting everything setup to our liking. Definitely recommend using this app if you want to customize your checkout for customers!
Great App! The product upsell paid for itself during the holidays and the cart customization has been a game changer for our site. Totally worth the price! Gil has been really helpful!
Excellent functionality, very easy to use and incredible support from the developer. Implemented in checkout upsells and free shipping meter in minutes. Looking forward to continued feature releases!
Gil has amazing customer support and is always there to help you. The app is super easy to use and generates enough review to cover the costs.