Checkout Comments

Get product feedback from your buyers right at checkout

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Get feedback from buyers at checkout and display them on product


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 88% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

Filter and sort reviews

1 - 10 of 15 reviews

Nesuto Singapore

Location Singapore
Time spent using app 9 days

Lam was very friendly and helpful with setting up and customising the look of the checkout comments

Jessie's Trinket Trove

Location Malaysia
Time spent using app 4 days

I needed to find a way for my customers to leave their request from personalisation in the easiest way possible, sending an email or DM via IG were other options but not ideal. I thought this app met this need. I had issues adding the code to my theme on my own, but Hamza were very quick to help me settle this. I'm very grateful for their promptness and looking forward to a better customer journey on my website :D

Boutique Academia

Location United States
Time spent using app Over 3 years

This is a fantastic app. In addition to showing social proof, it has been very helpful for me to know why people are making purchases. More purchases are gifts than I would have expected. Checkout Comments works seamlessly, and the customer support is top notch. I asked for help with getting it set up with my newly updated theme and it was done in minutes by Lam, a very nice and helpful customer support rep. I highly recommend this app.

Promo Viniles Panamá

Location Panama
Time spent using app 8 days

Excelente servicio al cliente de parte de, Me ayudaron con la instalación de este app y el formato para que luzca bien en mi pagina web.
Una app sencilla para recoger Opiniones sobre algun producto y demostrar confianza a futuros clientes!


Location Netherlands
Time spent using app 8 months

Very intuitive app! We are using on our website Customer service is good and the app can also translated in languages other than English. Recommend!

Zero Waste Outlet

Location United States
Time spent using app About 1 month

What a fun and great way to generate unique customer content that is both natural and informative for prospective shoppers. Great program and great customer service. My issue was addressed within and few short hours by Lam who took great care of me and knew exactly what to do to fix it. Recommended!

The Original Tea Company

Location United Kingdom
Time spent using app Almost 2 years

Their customer support is amazing; I wasn't sure how to install some code, so I contacted them and they installed the code for me within 5 minutes. I also have the app and they installed the code for this one as well within minutes of contacting them. A big thank you.
The Original Tea Company

Baltic Honey Shop

Location United Kingdom
Time spent using app 1 day

We have just installed this app and only time will tell if it encourages customers to leave comments at the checkout. Installation was straightforward and the team was as usual very prompt and helpful in responding to queries. We find that on the desktop version of our website (Brooklyn theme), the question and comment box are clearly visible at checkout whereas on the mobile version of our site, the question and comment box are hidden by default (the customer needs to click a dropdown menu for them to be visible). This is not a major issue for us, but it may be for some users. Nevertheless, we like being able to provide our customers with another way to send us feedback and we’re grateful to for this nifty little free app.

Location Pakistan
Time spent using app About 1 year

If u r looking to add an extra social proof, then this is a MUST app for you. Buyers leave comments on why they purchased the product at the comments appear on the product pages. Consider this an additional review. Their support is very good, fast and friendly. highly recommend

Fans of Paws

Location Lithuania
Time spent using app 7 months

Very simple but useful app. It gives more social trust and more information about the product which can lead to conversions. I needed to contact the support tough to help me adjust the alignment and position of the widget in the product page, but the support was friendly and solved the issue. I recommend this app!

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