Checkout Comments

Get product feedback from your buyers right at checkout.

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Understand buyer intent

Collect comments during checkout to understand why your customers purchase your products.

Analyze your checkout comments

Compare all checkout comments and improve your marketing, product and customer experience with the new insights.

Show comments as micro-reviews

Micro-reviews improve the conversion rate on your product pages and help you to get more traffic with fresh & relevant content (SEO).

Checkout Comments

Checkout Comments

Improve your product and marketing with buyer comments

  • Improve your products by understanding why visitors buy your products
  • Receive more organic traffic from searches that are based on usage intent
  • Increase your conversion rate with positive mirco-reviews nex to ‘Add to Cart’

How it works

Your customers will see an input field for a comment next to each product after the purchase - so the text input cannot harm the conversion rate. The input field will be visible in the confirmation page on your store as well as in the confirmation email sent to your customers.

Understanding buyers = Business success

  • Find new product ideas and the USP of your current products
  • Create better marketing campaigns by understanding your customers
  • Perfect your product descriptions and store content for prospective customers

Sell more with enhanced product pages

  • Organic traffic increases because of additional user-generated content that is relevant and fresh
  • Conversion rate increases because social proof for buying is provided during the decision-making process of the potential customer
  • Checkout comments are generated right after purchase and are therefore provided faster than product reviews

Settings & Customization

  • Customize your checkout question asked after purchase
  • Disable autopublish to manually curate checkout comments
  • Localize all text to fit your store’s language and tone

Happiness guaranteed

  • Free Shopify app: Checkout Comments is free of any charge to make sure that every merchant has the opportunity to gain customer insights to improve their business.
  • Lightning fast: The Checkout Comments widgets loads via Shopify metafields rather than via Javascript. This means your visitors will see the Checkout Comments right upon loading the page.
  • Support that cares: When you have a question or an issue, we are on it. Customer support via email is taken care of by the Judge.me team.

Launch date

Checkout Comments

Checkout Comments

Improve your product and marketing with buyer comments

  • Improve your products by understanding why visitors buy your products
  • Receive more organic traffic from searches that are based on usage intent
  • Increase your conversion rate with positive mirco-reviews nex to ‘Add to Cart’

How it works

Your customers will see an input field for a comment next to each product after the purchase - so the text input cannot harm the conversion rate. The input field will be visible in the confirmation page on your store as well as in the confirmation email sent to your customers.

Understanding buyers = Business success

  • Find new product ideas and the USP of your current products
  • Create better marketing campaigns by understanding your customers
  • Perfect your product descriptions and store content for prospective customers

Sell more with enhanced product pages

  • Organic traffic increases because of additional user-generated content that is relevant and fresh
  • Conversion rate increases because social proof for buying is provided during the decision-making process of the potential customer
  • Checkout comments are generated right after purchase and are therefore provided faster than product reviews

Settings & Customization

  • Customize your checkout question asked after purchase
  • Disable autopublish to manually curate checkout comments
  • Localize all text to fit your store’s language and tone

Happiness guaranteed

  • Free Shopify app: Checkout Comments is free of any charge to make sure that every merchant has the opportunity to gain customer insights to improve their business.
  • Lightning fast: The Checkout Comments widgets loads via Shopify metafields rather than via Javascript. This means your visitors will see the Checkout Comments right upon loading the page.
  • Support that cares: When you have a question or an issue, we are on it. Customer support via email is taken care of by the Judge.me team.

Launch date

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    0% of ratings are 1 stars
    0

Nesuto Singapore

Location Singapore

Lam was very friendly and helpful with setting up and customising the look of the checkout comments

Jessie's Trinket Trove

I needed to find a way for my customers to leave their request from personalisation in the easiest way possible, sending an email or DM via IG were other options but not ideal. I thought this app met this need. I had issues adding the code to my theme on my own, but Hamza were very quick to help me settle this. I'm very grateful for their promptness and looking forward to a better customer journey on my website :D

Boutique Academia

This is a fantastic app. In addition to showing social proof, it has been very helpful for me to know why people are making purchases. More purchases are gifts than I would have expected. Checkout Comments works seamlessly, and the customer support is top notch. I asked for help with getting it set up with my newly updated theme and it was done in minutes by Lam, a very nice and helpful customer support rep. I highly recommend this app.

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