Overall rating
4.3
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
September 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Azura Runway
Australia
About 2 months using the app
ClearSale replied September 15, 2021

Thank you Sam for the feedback! Looking forward to catching up soon!

~Ralph

October 20, 2021

One of the best Apps for chargebacks insurance or fraud protection.
We have lost a lot amount due to chargebacks.
After installing this app, we are not worried about money loss much due to bad actors out there and less pressure and worry since there will be coverage by apps.
Thank you for all your support for your ClearSale team from overseas and Ralph and his team locally in AU.
This app is also installed at an extremely reasonable price. 100% highly recommended for anyone struggling like us.

Office Furnishings
Australia
About 2 months using the app
ClearSale replied October 22, 2021

Thank you Joseph!

Great to hear that the solution is doing exactly what we designed it for.

Looking forward to see the store grow!

Thank you again for the trust in our service!

~Ralph

October 21, 2021

Easy to use, great customer service.
We are a couple of months in and everything is as it is supposed to be. Thank you Clearsale

ThumpAU
Australia
About 2 months using the app
ClearSale replied October 27, 2021

Thank you Nathan for your review and for having both websites with us.

Look forward to seeing the business grow!

~Ralph

June 4, 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Mearth-E-scooter
Australia
About 1 month using the app
ClearSale replied June 4, 2021

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time.

-Ralph

June 23, 2022

I would highly recommend this app if you are worried about fraudulent orders. We are using their service for more than a year for other websites and it is a complete piece of mind. The approval and claim process is seamless.

Watches Galore
Australia
About 1 month using the app
ClearSale replied July 11, 2022

Thank you Sunil for your support and business. Great to be working with you.

~Ralph

Edited June 9, 2021

Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!

Bohemian Lifestyle Store
Australia
About 1 month using the app
ClearSale replied June 10, 2021

Thank you for the review and thank you for having the confidence in ClearSale to look after your websites!

-Ralph

Edited June 12, 2020

This is a fantastic app; I would definitely say it’s a game changer for our business. The installation and integration process are simple, even if you get stuck clearsale has a very supportive and prompt team available to assist. All that fear of fraudulent transactions and chargeback disappears once you have this in place. Great for your peace of mind, and you can focus on other matters. We are enjoying using this app, and the stress and fear of fraudulent transactions is eliminated Highly recommend it, make sure you install it as soon as your business is up and running.

Stroll Zone LLC
Canada
About 1 month using the app
ClearSale replied June 12, 2020

Thanks Stroll Zone for your kind words. We look forward to helping you grow your business. Our team is always here to help

Edited July 16, 2020

I am not sure why this app has not been downloaded hundreds of times. it is hands down the best fraud app on Shopify, I tried several that were rubbish. this is the real deal used by some major companies like Disney. price is cheap per transaction, no monthly fees. support 5 stars, I was onboarded almost instantly. I was having major issues with fake orders, now I sleep well knowing the best of the best are on it, and even if one does slip through I am covered. anyone who is in a similar position to me, needing professional fraud software for a great price, this is the best option on Shopify by a country mile. Do not waste your time on the others, I did and all have limitations only this one is the complete package run by a true fraud organization, not just some developers who have made a fraud Shopify app, major difference. Thank you, Bruno, Connor, and Kaio for your help getting me set up. Kind Regards Rob - Owner, Rug Love Limited

Rug Love
United Kingdom
24 days using the app
ClearSale replied July 20, 2020

We appreciate your partnership and nice words Rob and Rug Love. We appreciate you giving us your trust to look over your transactions, and look forward to working with you for many years ahead! The team is here if you have questions moving forward.

July 25, 2021

So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!

All Things EFFY
New Zealand
16 days using the app
ClearSale replied July 28, 2021

Thank you Carolyn for the wonderful review.
We are happy that you found us and that we can help your business!

~Ralph

Edited July 8, 2020

We started using ClearSale about one month ago. It is a big relief for our sale team. No more guessing on fraud, and no more unnecessary rejections. The fraud verification result comes back quick, most time instantly.
We highly recommend!

Moonwalk USA
United States
16 days using the app
ClearSale replied July 8, 2020

Thank you Moonwalk USA! We appreciate having you as a partner and for giving us the nice review! Glad you are getting quick results and not having to hassle with fraud.