Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,561)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

May 6, 2024

The Best App support team! We recently moved to a new Shopify Theme and needed to adjust Pickup settings. Jessica from the Zapiet support team made this process a breeze and went the extra mile to help us ensure everything works! We've been using Zapiet app for about a year now and are very happy with our experience!

TUCK
Canada
11 months using the app
Zapiet replied May 8, 2024

Thank you very much Judith for taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping you set up your new theme with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

May 14, 2024

We couldn't be more delighted with the wealth of features offered by this app! As a multi-location brand, finding an app that meets all our needs can be challenging, but this one truly stands out as fantastic. From its intuitive interface to its seamless functionality, it's clear that a lot of thought and effort went into its development.

One aspect that truly sets this app apart is the outstanding support provided by Stephane. Their dedication to ensuring our satisfaction is evident in every interaction. Whenever we've had questions or needed assistance, Stephane has been there with prompt and effective solutions, earning a well-deserved five-star rating in our book.

Pike Nursery
United States
2 months using the app
Zapiet replied May 22, 2024

I wanted to thank you for your thoughtful review. It truly made my day to hear about your positive experience with our app and and that I've been able to assist you effectively.

Please know that I'm here whenever you need assistance or have any further questions. Your success is our priority, and I'm committed to ensuring that your experience with our solutions remains seamless and productive.

-Steph

June 6, 2024

This is the best and most complete app for pickup sales as far as I am aware of and the service is great!

Bulk Natural Foods
United States
4 months using the app
Zapiet replied June 9, 2024

Hi Timothy,

Thank you for the fantastic review of our Zapiet - Pickup + Delivery app and service!

It was a pleasure assisting you with our app's settings, and helping you resolve your issue!

Please don't hesitate to reach out if you need anything in the future – we're always happy to help!

Warmest regards,

Krystabel

May 1, 2024

I have used several shipping apps now and have been using Zapiet for about 6 months and I love it. It is super easy to set up and use and I recently added another custom options app to my website which was interfering with the shipping functionality. Stephane from Zapiet jumped in there straight away and was able to assist in solving the issue in a matter of minutes. Super happy with the support received and definitely recommend this app to anyone who is looking to add some great shipping options to their website!

Bunny & Co
Australia
3 months using the app
Zapiet replied May 5, 2024

Hello Michelle,

Thank you for your awesome review!

We're so glad that Zapiet - Pickup + Delivery has been helpful for you. Your thoughts and feedback mean a lot to us and If you have any ideas on how we can make the experience better, we'd love to hear from you.

Thanks again
-Steph

May 20, 2024

Betty was so helpful and efficient to help fix an issue with our delivery rates!

The Luxbox Co.
Australia
Over 3 years using the app
Zapiet replied May 23, 2024

Hi,

Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead.

Warm regards,

Betty

April 30, 2024

Jessica was beyond fantastic and took care of everything as best she could. She did such a wonderful job looking into any and all the options. I am very happy with her level of service and professionalism. She deserves acknowledgement and a raise!

Cartems Donuts
Canada
Almost 4 years using the app
Zapiet replied May 5, 2024

Hi there and a big thank you for taking the time to leave such a wonderful review!

I am so glad that I was able to help and also get you moved over to our new rates functions within our Zapiet - Pickup + Delivery app.

Should you have any further inquiries in the future, please feel free to reach out...we're here to help!

All the best,
Jessica

August 21, 2024

Amazing service. very polite!

Petit Moi
Malaysia
2 days using the app
Zapiet replied August 26, 2024

Thank you for taking the time to review Zapiet - Pick + Delivery. We're always happy to help!

Jayne

April 30, 2024

Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!

ZAK THE BAKER
United States
Almost 3 years using the app
Zapiet replied May 2, 2024

Hi Zak,

Thank you for your wonderful review!

It was my pleasure to assist you with our Zapiet - Pickup + Delivery app and to make sure that all rates are working and being generated to checkout.

If you have any questions or need any further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

September 23, 2024

Great support

Sugar Sands Bakery
United States
6 days using the app
Zapiet replied September 26, 2024

Hi Michael,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and getting our Delivery Rates by Zip Code app connected to our Zapiet - Pickup + Delivery so that you can offer different local delivery rates to your customers.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

May 22, 2024

Easy to integrate and covered all shipping/delivery/pick up options we needed.
Support is outstanding! Fast and professional.

NETO Chocolate
United States
9 months using the app
Zapiet replied May 24, 2024

Hey there!

Thank you for your kind words! It was nice to help you with your rates.

If you ever need any assistance do not hesitate to get in touch with us again!