Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pickup and delivery orders, with customizable options like pickup times and delivery dates. It's praised for its smooth integration with Shopify and handling of complex delivery configurations. Despite being considered a bit pricey, merchants find the value justifies the cost. The app supports multiple store locations and is theme-compatible. While occasional glitches are reported, the support team's quick and efficient problem-solving is highly commended.

March 7, 2023

Merchant support provide a timely answer to emails with clear concise instructions. Thank you Jessica

Origin Bakery
About 5 years using the app
Zapiet replied March 7, 2023

Hi Stacey,

It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and the integration of a 3rd-party app like Canada Post for shipping rates

Please do reach back out if you have any other questions or need any assistance.


March 26, 2019

I didn't find this super easy to install and needed some extra help to get it all working smoothly but customer service was amazing and they have gone above and beyond to get things working smoothly whilst also suggesting other changes to make things work better.

Horizon Leisure
Over 5 years using the app
March 7, 2019

I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.

Ginette kookt
About 4 years using the app
June 28, 2017

Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.

Jibs Action Sports 2
Almost 4 years using the app
October 8, 2018

This app does what it says: allows me to add delivery time and date to my checkout flow.

Their support was very helpful and patient in helping me sort out some issues with integration.

Go ahead... try it now :)

Omaha Cookie Co
United States
Almost 4 years using the app
January 31, 2018

Store Pickup and Delivery has been a great addition to our store. It was easily integrated into our website with no extra coding necessary. It is also very easy and straightforward to set up in your Shopify admin.
Sam has been great to work with and helped me out when I had issues. The new Rates feature is excellent and really cuts down on manually have to search through each order that selected Free Store Pickup but actually wanted their product shipped. Very easy to use.
I'm looking forward to the integration with Draft Orders as this will make phone orders 10 times easier for us. Once this is up and running, I have no reservations about this being a 5 star app.

Base Hockey
Over 3 years using the app
Edited November 27, 2018

I had been using Squarespace as my online store for a few years and got tired of not having the pick-up and delivery functionality I needed for our online flower shop. I did a little research into Shopify and found this Zapiet Store Pickup + Delivery app that could handle all the details we needed in our check out process. It was super easy to install and I was surprised at how precise you could get with delivery times and advance notice windows. I had a bit of a problem when I first launch the site but the support team was able to fix the problem pretty immediately. So far I'm a happy customer!

United States
About 3 years using the app
December 20, 2021

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.

United States
Over 2 years using the app
Zapiet replied December 21, 2021

Hi there,

Thank you for taking the time to write a review! :)

It's been a pleasure working with you and so I'm even more glad to hear that I was able to help. If you ever need further assistance, please don't hesitate to reach back!

Best wishes and have a great holiday season!


Edited March 28, 2023

Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister

Pâtisserie Rolland
Over 2 years using the app
June 8, 2021

Super helpful customer service. They worked with me to solve multiple issues and get my site up and running

Liberty Coca-Cola Delivery
United States
Over 2 years using the app
Zapiet replied June 8, 2021

Hi there,

Thanks so much for your kind words!

I'm glad I was able to help—we're here if you need anything else.

Have a great day,