Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,658)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.

Edited November 23, 2024

very thorough and friendly service from Annggy, very appreciated

City Bakers Collective
Canada
Almost 2 years using the app
Zapiet replied October 31, 2024

Hi Alysa!

Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted!

If you ever need anything else, don’t hesitate to let us know - we are always here to help.

Wishing you a fantastic week ahead!
Anggy

November 22, 2024

The team was a great help!
Anggy was fantastic!

Pan Chancho Bakery
Canada
Over 4 years using the app
Zapiet replied November 26, 2024

Hi there!

Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did.

Never hesitate to reach back out if you have any other questions - we are always here for you!

Have a wonderful day,
Anggy

November 5, 2024

Customer service is very responsive and fixed our issues right away!

Confection Perfection
United States
About 2 months using the app
Zapiet replied November 10, 2024

Thank you so much for the wonderful review!

We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out.

Thanks again for choosing us!

-Leo

August 26, 2024

Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.

The Orchard
United States
Almost 3 years using the app
Zapiet replied September 2, 2024

Hi Kristine,

WhooHoo!! Thank you for the amazing review.

It was amazing chatting with you and seeing the mouth-watering products your team makes.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Herman

November 24, 2024

The support team has been incredibly helpful in working alongside me to resolve my issue.

Little Fish Floral
Canada
19 days using the app
Zapiet replied November 27, 2024

Hey Cindy!

Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you!

Wishing you a wonderful day,
Angelo

September 16, 2024

I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!

Gujarati Rasoi
United Kingdom
4 months using the app
Zapiet replied September 18, 2024

Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️

-Jeanette

November 26, 2024

Support is superb. Application solves my local delivery setup.

Chili
United States
4 months using the app
Zapiet replied December 4, 2024

Hi!

Thanks for leaving a review. We're glad to help you set up your delivery.

We are always doing our best to help the business grow, we appreciate your support

and we will continue delivering our best effort to keep your store running!

Happy Holidays!

Manuel (:

December 13, 2024

Very pleased with support :)

PleasureBDA
Bermuda
Almost 4 years using the app
Zapiet replied December 18, 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us.

Best wishes,

Bogi

October 22, 2024

great help from the support team

Cakery Copenhagen
Denmark
Over 1 year using the app
Zapiet replied October 24, 2024

Hi there! Thank you so much for taking the time to write such a fantastic review. It was a pleasure assisting you with the Zapiet - Pickup + Delivery app.

Feel free to reach out anytime you need help—we’re always here for you!

Warm regards,
Betty

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne