Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 3, 2024

Jeanette was very helpful in troubleshooting my issue.

Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

The Van Mart
United States
7 days using the app
Zapiet replied October 8, 2024

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!

-Jeanette

November 22, 2024

The team was a great help!
Anggy was fantastic!

Pan Chancho Bakery
Canada
Over 4 years using the app
Zapiet replied November 26, 2024

Hi there!

Thank you so much for taking the time to write a review! It was my pleasure to help, and I'm glad we were able to get everything working as quickly as we did.

Never hesitate to reach back out if you have any other questions - we are always here for you!

Have a wonderful day,
Anggy

November 24, 2024

The support team has been incredibly helpful in working alongside me to resolve my issue.

Little Fish Floral
Canada
19 days using the app
Zapiet replied November 27, 2024

Hey Cindy!

Super happy to hear that Anggy, Gab, and I were able to help with your issue! If you need anything else, just give us a shout. We are always here for you!

Wishing you a wonderful day,
Angelo

Edited November 23, 2024

very thorough and friendly service from Annggy, very appreciated

City Bakers Collective
Canada
Almost 2 years using the app
Zapiet replied October 31, 2024

Hi Alysa!

Thank you so much for taking the time and writing us a review! It was lovely speaking with you, and your patience and willingness to work together was a huge part of getting everything sorted!

If you ever need anything else, don’t hesitate to let us know - we are always here to help.

Wishing you a fantastic week ahead!
Anggy

November 5, 2024

Customer service is very responsive and fixed our issues right away!

Confection Perfection
United States
About 2 months using the app
Zapiet replied November 10, 2024

Thank you so much for the wonderful review!

We’re thrilled to hear that our customer service team could quickly resolve your issues. Your satisfaction with both our pickup and delivery services means the world to us. If there’s ever anything else we can assist you with, don’t hesitate to reach out.

Thanks again for choosing us!

-Leo

September 19, 2024

Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!

The Meat House Market
United States
Over 6 years using the app
Zapiet replied September 22, 2024

Hi Scott,

Thanks a lot for the awesome review!

I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help

-Steph

October 11, 2024

Excellent application with first class support. A must for anyone running a Shopify store

Mili Mendez
United Kingdom
About 1 month using the app
Zapiet replied October 15, 2024

Thank you for the amazing review! We’re thrilled to hear that you consider Zapiet - Pickup + Delivery an excellent application and our support to be first class.

Your recommendation means so much to us!

- Clemency

December 13, 2024

Very pleased with support :)

PleasureBDA
Bermuda
Almost 4 years using the app
Zapiet replied December 18, 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us.

Best wishes,

Bogi

November 26, 2024

Support is superb. Application solves my local delivery setup.

Chili
United States
4 months using the app
Zapiet replied December 4, 2024

Hi!

Thanks for leaving a review. We're glad to help you set up your delivery.

We are always doing our best to help the business grow, we appreciate your support

and we will continue delivering our best effort to keep your store running!

Happy Holidays!

Manuel (:

September 16, 2024

I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!

Gujarati Rasoi
United Kingdom
4 months using the app
Zapiet replied September 18, 2024

Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️

-Jeanette