Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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We have been using Zapiet for several of our stores during the pandemic and after having to try others, we always come back to them for the ease of use, integration/adaptability, features, ability to assist us with customization and their amazing customer service and support team. They are truly partners in how they work with you to resolve problems. Highly recommend!
Hi Sylvia,
Thank you very much for your review!
I'm glad we have been able to help you out. Please reach out if you ever need anything else.
Have a great day!
Flora
Stephane, by far, has been the most helpful person in this whole experience of creating my Shopify site. I'm pretty savvy with shop design but the functionality is another animal. He went above and beyond with help solving my issues.
Hi Anglea,
Thank you so much for taking the time to write such a wonderful review!
It was a pleasure helping you setup our Store Pickup + Delivery app and should anything else come up, we'll be there for you.
Thanks,
Stephane
The app generally does everything we hoped it would be. There are a few hiccups here and there but support has been very helpful at those times.
First, let me say, I've tested the other Store Pickup apps, and they have some major flaws that would have cost our company hours of work.
I wouldn't download a different Store Pickup app if you paid me! This is *the one*.
Support is always extremely helpful, and they've solved any issue we've run into.
The app provides essential functionality for any company that has both online and brick and mortar locations. If your customer can't come pick up an item they purchased from your shop, you're missing a huge opportunity! This app takes care of that seamlessly.
Sebastian from the Support Team personally called me and helped me to troubleshoot the issues I experienced. Thank you very much for your help.
Hi Matouš,
Thanks so much for your feedback. I have just checked our support system and it appears Ismail replied to you 6 days ago on Tuesday, 9th June at 6:27pm BST. Did you not receive his response?
We'd love to help answer any further questions you may have and get your setup finalised right away. Our current response times are far less than 24 hours. Seb from my support team will be in touch within the next couple of minutes to help out :)
Kindest,
Andy
This is a great app. It's very well developed and allows us to offer in-store pickup for our customers. Plenty of customization, but the app remains clean and super easy to manage.
Support is Fantastic. Every email\request has been answered timely and issues resolved and questions answered.
The app itself works pretty decently, but what I'm really giving 5 stars for is the swift, empathetic, and awesome team behind this app! They we're great with helping us out when our shop was having trouble with the programs. They're staff responded quickly to our inquiry, and was patient with us and our lack of knowledge. They fixed the issue without needing hardly any of our (precious) time and courteously notified us when the issue was resolved. The app itself has been used a handful of times by locals, especially those requesting they're items are giftwraped, which is awesome. We love this app during the holiday season!
We needed the possibility to let our visitors/customers to choose pick-up or delivery, as well a date and time slot. It was an urgent need. Although it is very busy in these difficult times we really had the best possible support. So in our opinion a 5 STAR APP! We had some issues in the beginning, but they where solved really quick and the app gives us all the possibilities we need (and more).
This app is the most complete app for store pickup and delivery.
It has everything and the service is as great and professional aswell.
Very pleased
Hi,
Thanks for your amazing review of our app! It really is a pleasure to hear you had a great experience with our support service as well.
Best wishes,
Bogi
This app has been an awesome feature of my website. Andy and his team are very helpful and always get any issues sorted promptly. Thank you, thank you, thank you! Highly recommend.