Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 14, 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Beth's Table Grazing Boxes, Boards and Tables
United States
7 months using the app
Edited April 19, 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

Lil Starts Online Farmstand
United States
7 months using the app
Zapiet replied March 10, 2021

Thank you for taking the time to leave such a great review!

We were glad to assist you in setting up the app.

If you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa & Stephane

March 6, 2024

unexceptional my friend María!

The Golden Pavlova
United States
6 months using the app
Zapiet replied March 8, 2024

Thanks a bunch for your review!

I had a blast helping you with your store.

If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟

María

Edited May 15, 2017

The app is fantastic. The customer service is unparalleled.

Shoptheboxguys 2
Canada
7 months using the app
Edited February 25, 2021

Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.

Best Buy Supermarket
United Kingdom
7 months using the app
Zapiet replied March 2, 2021

Hi Hussan,

Thank you so much for taking the time to leave such a wonderful review.

It was a pleasure assisting you and I am really glad that we managed to get Shopify's Local delivery app to work with Store pickup + delivery.

If there is anything I can assist you going forward, please do not hesitate to get in touch.

Kind regards,

Ronan

November 29, 2023

Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!

smokefactorynj.com
United States
7 months using the app
Zapiet replied December 5, 2023

Hello Hussein,

It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with !

Thank you for taking the time to leave us this lovely review.

All the best,

Sandy

February 1, 2021

Very helpful and fast customer service! Technical team was able to create a custom code to adjust the shops pick up times very quickly. Support also gave clear instruction what I needed to do, which I appreciated! Special thanks to Luke, great service! :)

Delicatessen
Finland
7 months using the app
Zapiet replied February 3, 2021

Hi Guys,

Thank you so much for the lovely review, was an absolute pleasure working with you.

If you ever need anything else, then we're always here to help.

All the best,

Luke

February 7, 2023

We used Zapiet to offer Local Delivery and Store Pickup for Online Balloon business. They help us to set it up and great service afterwards. The app works great.

balloon Shop
Canada
7 months using the app
Zapiet replied February 10, 2023

Hey Cherry,

Thank you for the lovely review, it was a pleasure helping you set up the app on your theme.

If you need any further assistance, please don't hesitate to reach back, we are always happy and ready to help.

Thanks,

Ismail

October 18, 2021

Great customer service! Maria from the Zapiet Support team went above and beyond to help me, thank you.

Confetti World LLC
United States
7 months using the app
Zapiet replied October 20, 2021

I had a really nice time assisting you today and getting your store up and running with our app.

Please know we are always happy to help so do not hesitate in reaching out!

Thanks,

Maria

February 1, 2020

We had a question about the integration in our custom theme and contacted support. Support is great, they respond very fast. Plugin works as expected.

RoyalDonuts
Germany
7 months using the app