Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,667)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited March 1, 2019

This app does exactly what I need it to do for my store, but even beyond that, the customer service was beyond helpful with customizing and making sure that I got what I needed. I was so appreciative of this!! I totally recommend this app!

B.C. Brewery
United States
7 months using the app
November 1, 2021

Great customer care. Zapiet understood my issues and gave different options to help solve the problem. Super quick response time and friendly service! Thanks Jessica :)

Arepas By Chef Kelvin
United States
7 months using the app
Zapiet replied November 1, 2021

Hi,

It was great chatting with you and so glad to get you set up the way you want.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

April 16, 2020

This is a great app with fantastic support. It allows us to control local delivery, store pick-up and shipping options with an enormous amount of complexity. We have been able to expand quickly using Zapiet because it works so well.

Savor Seattle Food Delivery
United States
7 months using the app
March 19, 2024

Very customizable app and support is top notch. Thank you!

URGE Juice and Kitchen
United States
6 months using the app
Zapiet replied March 21, 2024

Hi there,

It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!

If anything else ever comes up, don't hesitate to reach out, our team is always happy to help

-Steph

Edited April 17, 2020

Great app that get the job done. The development team service is excellent, prompt and thoughtful. Will recommend to anyone with similar needs.

Further update: The team never disappoint us in the customer service area. Their prompt and accurate advice is very helpful in the fast paced online business area.

Phoenix Sweets
Hong Kong SAR
7 months using the app
May 21, 2024

I never do these surveys but honestly Jessica with Zapiet support was absolutely amazing and deserves all the recognition one can get. Super helpful, responded very quickly and helped me fix issues with my shopify store that weren't even related to the app! She really went above and beyond and was incredibly pleasant to chat with the whole time as well. Thank you, Jessica! Oh and the app is great too!

Lola's Table
United States
2 months using the app
Zapiet replied May 24, 2024

Hi Sacha,

I really appreciate you taking the time to leave such a lovely review!

It was such a pleasure chatting with you and helping with the distance validation for your local deliveries, amongst a few other things in our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

February 7, 2019

I am brand new to eCommerce or website building of any sort. When I went to install STORE PICKUP + DELIVERY to my Shopify store there were a few minor hiccups (caused by me of course). I was concerned because we are a florist (bethetwig.com) and it was 1 week before Valentine's day.

I contacted Zapiet technical support and they were amazing!!! Ismail, Sam and Sandy each were able to log in to the back end of my store and sort out the issues. I could not believe how simple they made the process for me. I do not have enough positive things to say about how easy they made this process for me. Thank you again Zapiet!

Twigs Flowers and Gifts
United States
7 months using the app
August 16, 2022

Best app, even better service. Truly couldn't do it without the Zapiet team!!! We appreciate it so much.

Sorella Collective
United States
7 months using the app
July 29, 2016

This app allowed us to carry some products on our online store, for pickup only, that we weren't able to provide to our customers in the past. Any support issue we have had were addressed and fixed in a very timely manner. We highly recommend this app.

Sitstay
United States
7 months using the app
February 12, 2024

So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!

Soffritto
Canada
6 months using the app
Zapiet replied February 16, 2024

Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨

-J Barjum