Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
Refine
-
By rating
We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.
Hi Jessica!
Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉
Warm regards,
Betty
The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!
VERY HELPFUL!! ANSWERED ALL MY QUESTIONS AND CONCERNS QUICKLY! GREAT COMMUNICATION SKILLS AND VERY POLITE!
Hi Darko,
Thank you so much for your kind words and lovely review of our Store Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
I just received help from Jessica on the live chat.. She was amazing, professional, fast, service minded, patient .
I almost didn't start the chat, because usually the "help" you get is just automated generic answers that serve as fuel for the frustration..
Couldn't be more happy with the experience. Top of the shelf customer service
Hi Jason,
Thank you so much for your very kind words and amazing review!
It was my pleasure helping you this evening with the preparation times & cut-off time for your pickup orders.
If you have any other questions or assistance, please do not hesitate to get in touch.
All the best,
Jessica
This app is very comprehensive and impressive - and the tech support and customer service is world class. It's well worth the investment, and I'm super impressed with the detail that they've considered across the whole user experience. Very happy!
Hi there,
It was my pleasure helping you set up our Store Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out!
Best wishes,
Jessica
Very knowledgeable and friendly support staff. This app with the delivery rates app have made our lives so much easier.
Great App. The customer service is great and it has a bunch of cool functionalities. Jess and Stephanie were very helpful. Would recommend.
Both Jess and I want to thank you for the great review! It was our pleasure to be able to help you as a team :D
Kindest,
Stephane
I contacted support because we were having an issue with our site charging the delivery fee incorrectly. The help I received was exceptional and I learned more than I had originally intended. Thanks so much!
Hi there,
Really glad to hear we were able to solve your issues, but even more pleased that you learned more about our app along the way! It's our goal to help you get the most out of the app possible.
Best wishes,
Bogi
An awesome app that helps us offer both store pickup and local delivery to our customers. Sam and his team were instrumental in helping to resolve issues and customisations promptly and efficiently and were extremely patient to boot. 2 thumbs up! Would definitely recommend. :)
Simple and elegant solution for all your pickup, shipping, and local delivery needs. Fits my bakery's use case very well because of how adaptable Zapiet's application is. The customer service experience is also absolutely top notch -- I was able to quickly schedule a time to talk with an advisor (Stephane) who was able to fully answer all my questions regarding set up as well as send more resources related to how Zapiet might integrate with Shopify and other applications that I may need. Thanks so much!!
Hi Soni,
Thank you so much for the awesome review! It's always nice to hear such positive feedback from our merchants using Store Pickup + Delivery.
We're always there and always happy to help!
Steph