Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 5, 2021

I use the app I came across an issue, and an answer really fast and the problem was solved within hours they do a Good job everyone should use them!

Eclorefloral
United States
8 months using the app
Zapiet replied June 7, 2021

Hi,

Thanks for your kind words! It gives the team a boost to receive feedback like this :)

Best wishes,

Bogi

June 9, 2017

Andrew had the quickest response time and was the most helpful ever! Without their customer support my site would never look and work as good as it does!

Live Tribal
United States
8 months using the app
March 16, 2023

I emailed with several support folks that day because I thought I had several different issues. Jessica was very knowledgeble and her fix cleared up all of those issues.

Incredible Edibles Plant Sale
United States
8 months using the app
Zapiet replied March 17, 2023

Hi Rich,

Thank you for leaving such a lovely review, It was my pleasure.

If you need any further assistance with rates or anything else for that matter, please do not hesitate to send a message.

Kind regards,

Jessica

May 26, 2022

This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!

Amys Bakehouse
United Kingdom
7 months using the app
Zapiet replied June 10, 2022

Hi Nick,

Thank you for taking the time to write us a review!

Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants.

Thanks again,

Steph

January 23, 2022

We use multiple Zapiet apps for our website and by far the apps are amazing, but more importantly the customer service/technical support is the BEST by far from any of the other companies I have worked with. Keep up the good work!

FreshPrep360
United States
7 months using the app
Zapiet replied January 24, 2022

Hi Michael,

Thank you very much for your lovely feedback!
Please don't hesitate to get back in touch should you need any more assistance.

Have a lovely day,
Flora

October 21, 2020

Great service. Great support. I strongly recommend this add-on to all stores offering local delivery and pickup : much more customization than Shopify basics features for those services

Patisselier
France
7 months using the app
Zapiet replied October 21, 2020

Hi guys,

Thank you so much for your wonderful review! I’m so pleased you’re enjoying the app and that we could help you set up what you need. Please do let me know if you need anything else and good luck with your lovely store!

Best wishes,

Charlie

November 27, 2016

Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.

Portofinos Town Pizza
United States
7 months using the app
September 25, 2023

Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.

Whippt Kitchen
Canada
7 months using the app
Zapiet replied October 1, 2023

Thank you so much for your positive feedback! We're thrilled we could help out.

If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out.

We're here to help and continuously improve and help. Thank you for being a valued user!

- Herman

October 19, 2020

Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.

Love Orchids
United Kingdom
7 months using the app
Zapiet replied October 20, 2020

Thanks so much for all the love. We’re happy and proud to be a part of your Orchid store!

Wishing you all the best,

Sebastian

March 24, 2017

The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.

We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.

I couldn't be happier with the service they've provided or the quality of their product.

Vault Comics
United States
7 months using the app