Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 4, 2020

Great app that is perfect for offering store pickup, local delivery and/or shipping. Very easy to setup, and amazingly great support if you get stuck/something doesn't work.
Has a great amount of features which are constantly being added too.
Would highly recommend.

Brick Brewery
United Kingdom
7 months using the app
Zapiet replied November 6, 2020

Hey Brick Brewery,

Thanks a million for your kind words!

I am delighted to hear that you had a great experience not only with our app but also with our amazing customer support team.

If you need any further assistance don't hesitate to get in touch with our support team.

Have a great weekend.

Kind regards,

Ronan

Edited February 23, 2023

I highly recommend this app to anyone needing a delivery date picker widget. The product is fantastic and the support goes above and beyond to ensure you are set up correctly. The ongoing support this give is also amazing. Go give it a go, you will be satisfied with the app.

Eversfield Organic
United Kingdom
7 months using the app
Zapiet replied March 22, 2023

Hi Anna,

It was my pleasure helping you this evening with our Zapiet - Pickup + Delivery app, the tags, rates, integrations, etc.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

March 1, 2017

We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers.

The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it.

Keep it up!

Roof Windows 4 You
United Kingdom
7 months using the app
December 9, 2021

Very intuitive app and great for what my store needs. Sandy's customer support was fantastic... she made sure I understood every step and helped me with my multiple questions.

merkado fresco
Mexico
7 months using the app
Zapiet replied December 10, 2021

Hi there,

Thank you for your kind words! It was a pleasure discussing with you on our live chat and making sure that your configuration was matching your needs.

Don't hesitate to reach back, if there is anything else you need help with,

Sandy

September 12, 2016

Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.

Capital Larder
United Kingdom
7 months using the app
November 14, 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Beth's Table Grazing Boxes, Boards and Tables
United States
7 months using the app
Edited April 19, 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

Lil Starts Online Farmstand
United States
7 months using the app
Zapiet replied March 10, 2021

Thank you for taking the time to leave such a great review!

We were glad to assist you in setting up the app.

If you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa & Stephane

Edited May 15, 2017

The app is fantastic. The customer service is unparalleled.

Shoptheboxguys 2
Canada
7 months using the app
Edited February 25, 2021

Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.

Best Buy Supermarket
United Kingdom
7 months using the app
Zapiet replied March 2, 2021

Hi Hussan,

Thank you so much for taking the time to leave such a wonderful review.

It was a pleasure assisting you and I am really glad that we managed to get Shopify's Local delivery app to work with Store pickup + delivery.

If there is anything I can assist you going forward, please do not hesitate to get in touch.

Kind regards,

Ronan

November 29, 2023

Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!

smokefactorynj.com
United States
7 months using the app
Zapiet replied December 5, 2023

Hello Hussein,

It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with !

Thank you for taking the time to leave us this lovely review.

All the best,

Sandy