Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,672)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 27, 2016

Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.

Portofinos Town Pizza
United States
7 months using the app
September 25, 2023

Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.

Whippt Kitchen
Canada
7 months using the app
Zapiet replied October 1, 2023

Thank you so much for your positive feedback! We're thrilled we could help out.

If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out.

We're here to help and continuously improve and help. Thank you for being a valued user!

- Herman

October 19, 2020

Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.

Love Orchids
United Kingdom
7 months using the app
Zapiet replied October 20, 2020

Thanks so much for all the love. We’re happy and proud to be a part of your Orchid store!

Wishing you all the best,

Sebastian

March 24, 2017

The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.

We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.

I couldn't be happier with the service they've provided or the quality of their product.

Vault Comics
United States
7 months using the app
November 4, 2020

Great app that is perfect for offering store pickup, local delivery and/or shipping. Very easy to setup, and amazingly great support if you get stuck/something doesn't work.
Has a great amount of features which are constantly being added too.
Would highly recommend.

Brick Brewery
United Kingdom
7 months using the app
Zapiet replied November 6, 2020

Hey Brick Brewery,

Thanks a million for your kind words!

I am delighted to hear that you had a great experience not only with our app but also with our amazing customer support team.

If you need any further assistance don't hesitate to get in touch with our support team.

Have a great weekend.

Kind regards,

Ronan

Edited February 23, 2023

I highly recommend this app to anyone needing a delivery date picker widget. The product is fantastic and the support goes above and beyond to ensure you are set up correctly. The ongoing support this give is also amazing. Go give it a go, you will be satisfied with the app.

Eversfield Organic
United Kingdom
7 months using the app
Zapiet replied March 22, 2023

Hi Anna,

It was my pleasure helping you this evening with our Zapiet - Pickup + Delivery app, the tags, rates, integrations, etc.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

March 1, 2017

We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers.

The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it.

Keep it up!

Roof Windows 4 You
United Kingdom
7 months using the app
December 9, 2021

Very intuitive app and great for what my store needs. Sandy's customer support was fantastic... she made sure I understood every step and helped me with my multiple questions.

merkado fresco
Mexico
7 months using the app
Zapiet replied December 10, 2021

Hi there,

Thank you for your kind words! It was a pleasure discussing with you on our live chat and making sure that your configuration was matching your needs.

Don't hesitate to reach back, if there is anything else you need help with,

Sandy

September 12, 2016

Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.

Capital Larder
United Kingdom
7 months using the app
November 14, 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Beth's Table Grazing Boxes, Boards and Tables
United States
7 months using the app