Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

Ofx Furniture
United States
Over 3 years using the app
May 24, 2022

This app is exactly what we have needed for a very long...wish we would have found them last year, before we spent thousands on a Shopify Expert.

Dana Shortt Gourmet and Gifts
Canada
About 1 month using the app
Zapiet replied May 26, 2022

Hi Sarah,

Thank you so much for the lovely reviews!

It really was a pleasure working with you to get Store Pickup + Delivery and Delivery Rates by Distance working together for your store.

You have worked incredibly hard to make sure the change over was flawless, I hope you can sit back a bit now and let that pay off now!

We are for should you need anything else,

Wishing you all the best,

Kitty

June 24, 2015

You know, sometimes you buy something, and it works as promised right out the gate. I love it when that happens. That's what happened when I bought this plugin. Well sort of. I did need some special tweaking to make it fit my client's needs, but Andrew took that on quickly and at a very low price.

The plugin was used to set certain products that require a prescription as in store pick up only so that our shop could offer it's wares online while still remaining compliant.

I came back to him later to help with some small changes, and he was there right away to help. Like right away. Its 6.30 PM in Texas so it must be after midnight in England, and he was there to help practically on demand. Can't beat it.

If anything funky comes down the road, I'm confident Andrew and his team will be there to help.

Ddasari
United States
Over 3 years using the app
March 19, 2018

We couldn’t be happier with this app. Our site is custom built and we needed the capability to customize delivery, shipping and pickup options for each product. We were able to accomplish everything on our wishlist with this app. Customer service is above and beyond. If we could give them 10 stars, we would.

Birdytell
United States
Over 3 years using the app
March 2, 2017

Terrific customer service. I can't wait until they do an upgrade to set different delivery rate areas.

Tiki Island Pool Express
United States
Over 3 years using the app
May 20, 2021

the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her

Tonya's Treasures Inc.
United States
About 1 month using the app
Zapiet replied May 24, 2021

It was really great chatting with you and my pleasure.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

September 22, 2020

Really great support from the Zapiet team, I would 100% recommend this app. It's a little tricky to set up but the support team is very helpful and has wonderful guidance for all of your questions.

Jason Bakery
South Africa
About 1 month using the app
Zapiet replied September 23, 2020

Hi Guys,

Thank you so much for recommending our app!

I am delighted to hear that you had a great experience both with our app and with our amazing support team.

If we can help you with anything in the future just let us know, we are always happy to help :)

- Ronan

Edited April 30, 2020

5* Service and App, these guys got the problems I had sorted asap even with this 'Rona BS going on!! Big shoutout to Robert.

Swimcare
Australia
About 1 month using the app
September 7, 2020

I used Zapiet mainly to be able to do local delivery within a radius of our central kitchen. Really working well and the customer service team has been really fantastic (ie fast, friendly and knowledgable) to help me set it up properly on my site. I really want to thanks Sandy who helped me out.

Delidoor
Australia
About 1 month using the app
Zapiet replied September 9, 2020

Hey guys,

Thank you so much for leaving a wonderful review!

I am so glad to hear that our app is working well for you and that you had a great experience with our support team.

If there is anything we can help you with in the future just let us know, we are always happy to help :)

Have a great week!

Kind regards,

Ronan

December 11, 2021

This app is great and the support team is super helpful - it does pretty much everything we need it to do for local delivery & pickup!

Quince Flowers
Canada
About 1 month using the app
Zapiet replied December 21, 2021

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Zapiet - Pickup + Delivery app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica