Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,696)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

July 29, 2016

This app allowed us to carry some products on our online store, for pickup only, that we weren't able to provide to our customers in the past. Any support issue we have had were addressed and fixed in a very timely manner. We highly recommend this app.

Sitstay
United States
7 months using the app
March 1, 2024

quick and clear

Westmount Florist
Canada
6 months using the app
Zapiet replied March 6, 2024

Hello Brent,

Thank you so much for taking the time to write this review for our app, Zapiet - Pickup + Delivery! It is always our pleasure to help you!! ✨❤️

Have a nice day,
J Barjum

November 18, 2020

This app has enabled us to create popup locations for the safe selling of fresh chicken during the pandemic. We did encounter a problem with the app after an update. I reached out to Zapiet and they corrected the problem almost immediately. There quick response enables me to continue boasting of a 99.9% uptime. I would recommend all shopify users to look into this app that is easy to integrate and provides instant human support.

House of Raeford Store
United States
6 months using the app
Zapiet replied November 20, 2020

Hi there,

Thank you very much for the lovely review, I'm very glad I could help you out!
Please know we are always here should you need anything else :)

Have a great weekend!

Flora

March 6, 2024

unexceptional my friend María!

The Golden Pavlova
United States
6 months using the app
Zapiet replied March 8, 2024

Thanks a bunch for your review!

I had a blast helping you with your store.

If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟

María

February 22, 2018

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Fit Flavors
United States
6 months using the app
February 25, 2021

We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.

Big Al's Cookie Jar
Philippines
6 months using the app
Zapiet replied March 2, 2021

Hi there,

Thanks for being with us from the beginning and giving us your trust! We're here for you anytime :)

Best wishes,

Bog

April 1, 2020

We added this app after the Covid outbreak meant we needed to drastically change how we operated (we are a coffee shop). It has been perfect for what we needed to accomplish with our online ordering and adding a delivery service. Greatly appreciate the app--and all the help with my numerous questions and problem solving to tweak it perfectly to our store. Would definitely recommend adding it if you're like us and you need to switch to an organized way of facilitating new pick-up/delivery systems.

Kofenya
United States
6 months using the app
May 15, 2019

The best date & time picker on shopify by far, ive tried them all
I am using Zapiet date & time picker and their delivery rates based on postcode and both are working flawlessly a lot more functionality than others ive tried.
this is the only one that allows you to add a date & time to draft orders

Mushroom Catering
Australia
6 months using the app
March 31, 2023

Ok these guys know there stuff and their support team is BOMB! Jessica helped me with multiple roadblocks and fixed them within minutes. I've used Zapiets products for 4 years now and love what they do. Thanks a million zapiet for turning a headache of a problem into a tirumph!

Time Travelers New Era
United States
6 months using the app
Zapiet replied April 7, 2023

Hi Nathan,

Thank you so much for your review and kind words :)
It was my pleasure helping you change your address and getting all of your rates working as they should.
If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

Edited September 29, 2020

The Zapiet team is really helpful. I wanted to popup a window box, they gave me a good solution to solve it. and the team always gave me quick responses when I have questions.

Oomomo Store - British Columbia
Canada
6 months using the app