Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,691)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex order, delivery, and pickup operations. It's noted for its intuitive setup, customization options, and seamless Shopify integration. The customer support is particularly valued for its responsiveness and helpfulness in optimizing app usage. Merchants appreciate the app's flexibility and reliability, which adapt well to Shopify updates, ensuring smooth operations.

October 4, 2024

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Pressed Earth Juices
Australia
Over 6 years using the app
Zapiet replied October 8, 2024

Hi Zoe!

Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need.

Have a great day!

Best regards, Betty

October 6, 2024

Betty was fast and furious when it came to troubleshooting our errors on Shopify, 10/10 would recommend

TSG2U
Australia
Almost 4 years using the app
Zapiet replied October 8, 2024

Hi there!

Thank you for a wonderful review. I am so glad that I was able to assist you with our Zapiet - Pickup + Delivery app. Please know that you are always welcome to reach out to us anytime for any further assistance.

Have a great day!

Best regards
Betty

December 2, 2024

All support staff is incredibly helpful, especially Stephane! Zapiet has helped resolve so many issues that we've had with other apps!

Bloom Ranch
United States
6 days using the app
Zapiet replied December 5, 2024

Hi,

Thank you for the great review!

We're always happy to assist and ensure everything runs smoothly for you. If you need any help or advice, don't hesitate to contact us.

Best,

-Steph

December 10, 2024

Great help from Leo. That's why I choose Zapiet? Well if you tried the other "5star" apps, the customer service sucked, the interface and initial set up was appalling, like a kid was programming it. But when you install Zapiet, you pay for that service, set up and ease of having a great app in your store. The developers behind this app definitely know how to do it better than the rest. cheers!

The Halal Food Company
Malaysia
4 days using the app
Zapiet replied December 15, 2024

Thank you for your amazing review!

I'm so glad I could provide the great support you deserve. It’s wonderful to hear that Zapiet stands out for its service, setup, and user-friendly experience.

Our team works hard to make sure you have the best pickup and delivery tools for your store, and your kind words mean the world to us.

Cheers to your success! 🚀✨

-Leo

November 25, 2024

He was super helpful and went the extra mile by helping me change the wording of things at checkout!!

Drip 2 Door
United States
7 days using the app
Zapiet replied November 28, 2024

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to help you out!!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

November 5, 2024

Jessica has been great. Helped me through all my complex issues. Highly recommend.

Brian Head Delivery
United States
About 1 month using the app
Zapiet replied November 7, 2024

Thank you Brian!

It was a pleasure chatting with you and sorting your complex issues and getting our Zapiet - Pickup + Delivery up and working on your site.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Warm regards,
Jessica

November 6, 2024

Diese App bietet genau das was ich gesucht habe. Zudem ist der Support sehr schnell und freundlich! Danke Manuel! Würde 6 Sterne geben wenn das möglich wäre!

THE DUKE
Germany
28 days using the app
Zapiet replied November 20, 2024

Hi!!

Thank you for taking the time to write this review 🙂 It was a pleasure for me to help you set up your store and show you the steps to do it, even when you had to go to bed 😂

Don't forget that you can ALWAYS contact us if you need us.

Have a nice weekend!👌

Manuel

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

November 26, 2024

amazing

Dream Donuts
Germany
6 days using the app
Zapiet replied December 4, 2024

Hi there!

Thank you for leaving us a review!

I was able to help you because you were specific regarding your inquiry, and that quickly allowed me to update your store.

It was challenging looking at your store while helping you because the donuts look DELICIOUS!!!!

Thanks one more time!!! I wish you and your family a happy holiday season!

Manuel (:

October 10, 2024

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Lindner Entwicklung
Germany
Over 1 year using the app
Zapiet replied October 14, 2024

Thank you for your kind review!

We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback!

- Sandy