Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

September 16, 2024

I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!

Gujarati Rasoi
United Kingdom
4 months using the app
Zapiet replied September 18, 2024

Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️

-Jeanette

August 26, 2024

Zapiet is great, and Herman is an amazing person who was able to respond to my needs as well as implement a solution in a matter of minutes. I love working with Zapiet, and encourage the use by any store doing local delivery with Shopify.

The Orchard
United States
Almost 3 years using the app
Zapiet replied September 2, 2024

Hi Kristine,

WhooHoo!! Thank you for the amazing review.

It was amazing chatting with you and seeing the mouth-watering products your team makes.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Herman

October 22, 2024

great help from the support team

Cakery Copenhagen
Denmark
Over 1 year using the app
Zapiet replied October 24, 2024

Hi there! Thank you so much for taking the time to write such a fantastic review. It was a pleasure assisting you with the Zapiet - Pickup + Delivery app.

Feel free to reach out anytime you need help—we’re always here for you!

Warm regards,
Betty

December 16, 2024

Angelo is amazing

Oasis
Australia
Over 4 years using the app
Zapiet replied December 19, 2024

Hi Nadine!

We are so grateful for you taking the time to write in about your experience! I am so happy we were able to set up your local delivery - everything is running smoothly in your store now. Remember, we are always here to help.

Happy holidays!
Angelo

December 19, 2024

Great support, very good features.
What am i missing:

Fruttini by MO
France
2 days using the app
Zapiet replied December 21, 2024

Hi,

Thanks for the great review!

It's always a pleasure to help our merchants and if anything comes up, we'll be there for you

Steph

November 26, 2024

Above and beyond! Love working with Sebastian <3

Pastosa Shop Online
United States
2 months using the app
Zapiet replied December 2, 2024

Hi there,

Thank you for writing in a review! It's very nice to read. It's a pleasure working with Jackie - patient and understanding. We're always here for you in case you need it. 🙂

Have a great day!
Sebastian

December 10, 2024

incredible support, helped with every step I needed assistance with.

Uplands
United States
6 days using the app
Zapiet replied December 13, 2024

Hi Ryan and the Uplands team,

It's been a pleasure to assist you and I am glad we have found a solution that works for you! I hope you'll enjoy using our app and it will be indeed helpful for your business. Feel free to reach out to us for any assistance you need around it!

Warm regards,
Pavlo

October 9, 2024

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

Beacon Farms
United Kingdom
23 days using the app
Zapiet replied October 10, 2024

Hello Holly,

Thank you for your kind words about our Zapiet - Pickup + Delivery app and its support team. I wish you an amazing launch!

All the best,

Sandy

August 27, 2024

I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.

Dinner Dispatch
United States
About 1 year using the app
Zapiet replied September 1, 2024

Hi there,

Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!

Best wishes,
Jayne

September 27, 2024

Brilliant support and went well over and above the call of duty to help with our requirements!

eatTelfit
United Kingdom
6 months using the app
Zapiet replied October 8, 2024

Thanks for your review! Glad our team were able to assist beyond your expectations.

Best wishes,

Bogi