Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

July 26, 2020

Very helpfull support and documentation. So far I have no complaints. Is working as it should in all funcionatilities.

mercadinhonline.pt
Portugal
5 months using the app
June 23, 2020

This app save me 1 manpower cost. Useful and support is fast! hoping the pricing will be more attractive so I can upgrade!

KEEFTHEBEEF
Singapore
5 months using the app
December 7, 2022

Great support every time. This time I needed help adding a second delivery zone. They set it up for me and then told me how to do it. Really helps me keep my business going.

The Chama Valley Meat Co
United States
5 months using the app
Zapiet replied December 12, 2022

Hi Robert,

It was my pleasure helping you set up a second delivery zone yesterday within our Store Pickup + Delivery app.

If you have any questions or need any further assistance, please do let us know.

Thanks,
Jessica

October 29, 2020

great support and help with setting it up! great for choosing time preparations for certain products and time slots for local delivery!

minimarkket
Cyprus
5 months using the app
Zapiet replied October 29, 2020

Hi guys,

Thank you so much for leaving a wonderful review we really appreciate our customers feedback.

I am delighted to hear that you found our features helpful, our development team are constantly working on improving our existing features and developing new ones based on customer demand.

If there is anything we can assist you with going forward please do not hesitate to get in touch, we are always happy to help.

Have a great day.

- Ronan

November 26, 2020

5 stars support! This app has everything you need to set up local delivery and pick up with a lot of options.

Zibo a casa tua!
Italy
5 months using the app
May 5, 2020

Aaron League was extremely helpful in helping us optimize the app to our liking! Thank you so much for you support!

What A Bagel
Canada
5 months using the app
June 1, 2020

This app enabled us to model our store's delivery range and schedules, which consist of a few dozen postal codes, and a few hours on a few days per week. It enabled us to block transition from Cart to Checkout until the customer specified an accepted Postal Code and chose a delivery timeslot. It also met the extra challenging constraint of being compatible with a Subscription app. In fact, Zapiet support recommended the app (Bold Subscriptions) in response to a support request. We're VERY pleased. Thank you. Oh, and your on-web documentation is superb, and so is your support by email.

Twyrl@Home
United States
5 months using the app
Edited March 17, 2020

I appreciate the team's continued support through the COVID-19 Pandemic. Many of us are relying more on delivery and having to modify pickup strategies, and I thoroughly appreciate this team's help.

Cheesus Christ
United States
5 months using the app
Edited May 3, 2021

Great Support. Had trouble initially but they bent over backward to make sure everything was working.

Pacific Cloud Seafoods
United States
5 months using the app
Zapiet replied February 22, 2021

Thank you for your very kind words and as I mentioned, please do not hesitate to jump back on the live chat if you have any other questions or need assistance.

Best wishes,
Jessica

August 27, 2018

AMAZING APP AND AMAZING SUPPORT! The app is amazing and does exactly what it says it does. Location pickup is a great benefit option. The customer support team is like no other and has been super quick with their responses. Thank you Sam and the rest of your team for assisting in getting our store up and running with various location pickups.

Yazime
United States
5 months using the app