Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited March 15, 2023

Overall I think it's a great app and support team are fantastic and responsive.

I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.

Continental Food Store
United Kingdom
5 months using the app
Zapiet replied March 17, 2023

Hi Mustafa,

Thank you so much for taking the time to leave a wonderful review.

I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday.

If there is anything we can assist you with going forward, please do not hesitate to contact us.

Kind regards,

Ronan

March 23, 2015

We have been looking for an app like this for ages! We needed some slight modifications making but Andrew was only happy to oblige. Highly recommended.

Mostly Music
United States
5 months using the app
August 18, 2015

Does everything we need and loads more. All we needed was a simple choice for the customer to collect from one location but be shown Delivery as the default option with Collect as an option.

Awesome support from Andy, even to the extent of investigating and fixing something in our cart that wasn't directly related to this app!

Kas Shopfittings
United Kingdom
5 months using the app
July 19, 2020

I reached out for help regarding some confusions I was having setting up my local delivery and pickup rates. Aaron League helped me to solve my issues. He provided in depth explanations as to why I was having issues and how to fix them and was prompt in his responses. I had been attempting to resolve these issues on my own for over a week and within 24 hours he had fixed the for me including coding in my own theme, shipping rates, and fixing issues on my products. I am sure he went above and beyond his job to help me with my store and I am truly thankful. Thank you so much, I couldn't recommend this app more.

Sweet Grace SA
United States
5 months using the app
Edited February 3, 2021

Amazing onboarding support from Charlie Noble! We have some complicated delivery and pickup requirements across both one-off and subscription products. Onboarding support helped talk through our needs, make some final configuration and we were live same day https://wawwe.ca/.

WAWWE
Canada
5 months using the app
Zapiet replied February 4, 2021

Thank you so much for such a lovely review!

It was an absolute pleasure to set up your store with you and work on such a great concept for a business!

I wish you all the best with the launch and if there is anything else I can do to help please let me know.

Thanks, Charlie :)

April 19, 2022

Klaudia of Zapiet is of superb assistance as she had completed all my requests and answered all my questions. She understands the needs and wants of the consumers and the companies and she can help you with all your troubles in regard to app settings and more! I would gladly give her 6 stars if it were possible!

Daily Fresh Shellfish
Canada
5 months using the app
Zapiet replied April 20, 2022

Hi Denis,

Thank you so much for the lovely review ❤️

It was an absolute pleasure assisting you and answering all your questions!

Should you need anything else, please feel free to jump back on chat with us.

Cheers,
Klaudia

August 3, 2017

Great app and GREAT support! I had some trouble setting up the deliveries with ZIP Code limits and custom rates but their support team was able to handle this and just went the extra mile. I would definitely recommend this app and the support they provide!

Offthegrille
United States
5 months using the app
December 23, 2020

The product is great and the quality of the service is even greater. They reply very quickly and go above and beyond your initial request to make things simple.

Pane Vivo
France
5 months using the app
Zapiet replied December 28, 2020

Hi there,

I appreciate your kind words! It was my pleasure helping you get your store set up.

We're here if there's anything else you need :)

Marija

February 8, 2023

Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!

A Beautiful Occasion
Australia
5 months using the app
Zapiet replied February 10, 2023

Thank you for the kind words and a wonderful review.

It was a pleasure working with you on your lovely store.

As always, we're here if you ever need help with our store pickup and delivery app.

- Veno

April 28, 2022

We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!

Polar Ice Ltd.
Ireland
5 months using the app
Zapiet replied April 28, 2022

Thank you for taking the time to write such a great review!

It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.

Stephane