Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,672)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

April 5, 2022

Support, specifically Maria is incredible. She walked me through the steps to properly set up my shipping delivery and pick up all while being very patient with my tech-struggles. Thank you!

Roots Refillery
Canada
6 months using the app
Zapiet replied April 8, 2022

Hi there!

It was a pleasure assisting you get your store up and running with our app 🙏🏻 I really appreciate your time and patience while doing this together! Should you have any questions down the road do not hesitate in reaching back so we can assist ⭐️

Best,

María

January 24, 2021

I'm a big fan of Zapiet. I offer local delivery, pickup, and shipping. I have very specific requirements (orders for future dates, cannot provide address until upon order confirmation, etc.). With Zapiet, I'm fortunately able to accomodate all of my unique requirements. I'm not great at tech and have had difficulty setting up my first ecommerce store. Every time I had an issue, Zapiet was able to respond to my questions quickly and clearly. They save me so much time and trouble! Thank you for the stellar customer service, Zapiet! I highly recommend this app!

Silver Whisk Bake Shop
United States
6 months using the app
November 6, 2018

Not only amazing App but amazing customer service! I needed an app like this for my store and couldn't have been happier with the outcome. The app is extremely user friendly and the staff and Zapiet are super helpful and nice. Sam helped me step by step with setting up the app and walking me step by step to understand everything that the app is capable of doing. This app is a must if you are looking to set up pick up and delivery for your items.

Chocolato
United States
6 months using the app
June 8, 2017

This app is an absolute must for any shop that does pick up and deliveries. The user interface is sleek and professional looking. Customizability and scalability is great too with Sam and his team always tweaking and making it better. Sam is the man. He's brilliant and works hard to make this an amazing app. The support is excellent as well. He really made time for me and helped to make sure everything was up and running. Store Pickup + Delivery is worth every penny. All good!

Balloonexpress
Canada
6 months using the app
July 30, 2017

This is a must have app for B&M stores with online presence. Andrew and his team is unbelievable. Here is a quick example: I emailed him an issue and he immediately responded 9:00 pm london time! Wow! who even provides support that late? Very quick with fixing the issue. The price is reasonable and they are not in the business of nickle and diming the businesses. Excellent app and excellent support.

Bonitabrowbar
United States
6 months using the app
Edited April 16, 2021

I started using the app due to issues with other pickup and delivery apps and, while it is slightly more expensive, it is worth every penny. The help I have received throughout is amazing and they were able to code for me to make their app function exactly as I wanted! Kudos to Robert :) Amongst the others to help me out throughout the way!

Holy Moly Bagels
United Kingdom
5 months using the app
Zapiet replied April 21, 2021

Hi!

Thanks for leaving such an amazing review! It was my pleasure helping you and we're right here if you need anything :)

Regards,

Robert

February 15, 2019

Robust and useful app with many good features.
Also very helpful customer service.
We use the app for showing customers delivery windows and have also liked the ability to integrate orders automatically to a Google Calendar.

Ada Fresh
Finland
5 months using the app
March 10, 2022

Fantastic support and they helped me above and beyond what was needed. Also, the app has integrated really well into my shop.

The Gourmet Fitness Kitchen
United Kingdom
5 months using the app
Zapiet replied March 18, 2022

Hi there,

Thank you so much for your review and kind words.

It was lovely chatting with you and if you have any other questions, please let us know.

Best wishes,
Jessica

September 30, 2016

Amazing customer service and they helped me so much make my store run smoother.Everything runs smooth now all my local friends no longer have to send me messages to send them a paypal invoice. Thank you Zapiet

Blue Krush Boutique
United States
5 months using the app
July 26, 2020

Very helpfull support and documentation. So far I have no complaints. Is working as it should in all funcionatilities.

mercadinhonline.pt
Portugal
5 months using the app