Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!
Thank you for taking the time to write such a great review!
It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.
Stephane
In-Store Pick Up is exactly what I needed on my site to invite more purchases from local customers. I am new to site building and found the app easy to install and use. Andy is also extremely nice and was there to answer all my questions. Highly recommended!
Was using this app to restriction certain products from being shipped but I had trouble setting a few things up. Customer service is very helpful and they actually care about your online shop. Set up is easy after you get used to it, highly recommend.
Hi Calvin,
Thank you for your lovely review!
It's always a pleasure chatting with you and helping with different aspects of our Zapiet - Pickup + Delivery app.
Please do reach back out anytime.
All the best,
Jessica
A must have. This is one of the most professional app we found and use. For us it combined three main features by offering the option of pickup & delivery (as well as shipping) + date and time picker + rates by post code / zip code. Basically does the job of three different apps, but better. The interface is excellent, as well as the customer experience it provides. A logistical solution that we now swear by. On top of that, their customer service is absolutely fantastic! It comes with a free setup call and we had the pleasure to be helped by Marija who was extremely helpful by listening and understanding our needs. She set up the app for us in order for it to perform at its best for the logistical system of our business.
Hi there!
Thanks so much for that glowing review—we really appreciate it.
We're so happy to hear that our app is a must have!
It was really my pleasure helping you set up. Each store is unique—I loved getting to know more about your needs, in order to help you tailor the app's settings specifically to your store.
Should you need anything else, we're here for you.
Have a lovely day,
Marija
The app is also great, it has exactly what I need for. The online help is also really helping me to solve the issue timely.
Hi Jian,
Thank you so much for the lovely review!
I'm happy to hear that our app's store pickup and delivery features are exactly what you need.
Please feel free to come on chat should you have any other questions.
Cheers,
Klaudia
Klaudia from technical support helped me incredibly well and quickly to configure the app and quickly in the test I could see that it adapts to my needs.
Hi Marian,
It was a pleasure chatting with you and setting your app up!
I'm glad to hear that our app suits your needs.
Please do not hesitate to reach out should you need anything else.
Thank you for the kind words,
Klaudia
This is the best app in the appstore for local delivery!
Not just the app itself - the customer support is outstanding!
They helped us so quick and gave us the solution we needed - even in small details to make the customer experience nearly peferect.
Go on with that guys!
The app is absolutely a life saver! I tried some of the other apps and they just did not preform correctly. This is easy to setup and the only thing better than the app itself is the customer service! do not hesitate to use this! Special thanks to Ismail for going above and beyond.
The Support is crazy fast! Outstanding! Thanks to Sandy!!
Logged in and solved my issue within 5 minutes.
Hello there,
It was great talking to you on our online chat.
Don't hesitate to reach back if there is anything else I can help you with.
Wishing you a great day!
Sandy
Wonderful app. Wonderful customer service.