Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,562)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.

Edited October 23, 2021

This App was great for our shop. I have greatly improved my online sales going from 30 orders a month to 160 online sales a month and giving our customers plenty of options for delivery, local delivery & local pickup. It definitely worked. Also, I had excellent several experts at Zapiet to help me set up my store properly. Klaudia and Flora thank you for your extensive knowledge of your program and for all the help to set it up. This APP has given us plenty of sales.

Jamjo Online
Australia
2 months using the app
Zapiet replied October 25, 2021

Hi there,

Thanks for the awesome review! I'm so happy to hear that your sales have improved!
It was truly a pleasure assisting you with the setup. If you need anything, you know where to find us

Wishing you more sales! Cheers,

Klaudia

May 16, 2021

This app will let our customer to receive a greater delivery service. We were having a few issues with the integration of the app with our page, but thanks to the technical support resources, in particular of Marija, we were able to fix the issues and now our customer will be able to receive fair delivery rates.
Thanks a lot Marija, you have being awesome.

Strawberry Sweet
United States
2 months using the app
Zapiet replied May 24, 2021

Hi there!

Thank you so much for your kind words—they are greatly appreciated.

I really enjoyed helping you with the integration and adding a few finishing touches to help you share the strawberry sweetness!

Have a great day and take care,

Marija

March 10, 2022

I used the app to provide time and date picker at checkout for local delivery. the support team was very responsive and help me work the translation issues. Definitely recommended.

W A R D A H
Saudi Arabia
2 months using the app
Zapiet replied March 18, 2022

Hi Munira!

Thank you so much for your kind words, it was an absolute pleasure working on your store with you :)

Hope you have a wonderful day,

Clemency

July 21, 2023

Amazing support, had a complicated issue that took a lot of digging to resolve. At first I thought I'd have to work with the issue being present but Diego from Zapiet gave me an awesome service and found a solution. Exceeded my expectations. Would 100% recommend!

Maxime, Prêt-à-manger
Canada
2 months using the app
Zapiet replied July 24, 2023

Hi,

I wanted to personally thank you for the amazing review!

I am happy to know I was able to assist you with our Zapiet - Pickup + Delivery app and getting to help your business.

If you folks have any questions along the way feel free to reach out back to us!

Cheers,
Diego

May 28, 2015

Developer is a cool guy, very helpful and employs improvements to the app that help users lives easier. Fixed our problem with our shop in a jiffy. Recommended for everyone.

Knights Meats & Deli
Australia
2 months using the app
June 8, 2020

I operate a delivery only bakery. This application is essential for my operation. The delivery only option, date and time range selectors, and a few other features have enabled my bakery to go from the phone tag game to rapid online ordering. In addition, I recently encountered an issue with the application. The team was very responsive, found it was and issue on their end, and immediately had the issue resolved. I can't expect a better turnaround on customer service.

Silver Rose Bakery
United States
2 months using the app
September 14, 2016

Perfect app for something we needed to make our online store function as we need it to. After install there we needed a minor adjustment, but the support team is really lovely, responded very quickly and fixed it right up!

The Cherry Pit
Canada
2 months using the app
January 2, 2020

I just love this app. I set it up this morning and was able to customize it to my liking quite quickly. Plus I reached out to support for a question about extra, unwanted spacing in a section of information ahnnd, despite the chat window stating they would get back to me in a couple hours...I got clear directions back in less than 15 minutes ahnnd support logged into my shopify account [with my permission of course] and make some technical, backend edits and code too to another area in the Local Pickup section that wasn't to my liking. What's not to love? Take it for a spin: www.treatsforchickens.com

Treats for Chickens
United States
2 months using the app
April 11, 2021

Our garden club is on its second year of using Zapiet to schedule order pickup on Shopify. It is the only scheduler app that allows for pickup only. Zapiet support is readily available and very pleasant to work with. They are patient with us novices and they are thorough in the work the they do. They provide the necessary tutorial and walk us through the process. We are now ready to open our store.

Lombard Lilac Sale
United States
2 months using the app
Zapiet replied April 12, 2021

Hi there,

Thank you so much for your kind words! I was happy to help you add the finishing touches to the setup.

I'm sure you'll make a lot of customers happy with your gorgeous lilacs!
We're here should you need anything else.

Have a lovely day,

Marija

September 24, 2020

Robert was amazing! He helped us from A-Z setup ! Looking forward to working with these guys again once we start doing nationwide shipping!

Cali Grill Meal Prep
United States
2 months using the app
Zapiet replied September 25, 2020

Hi Nick,

Thank you so much for writing such a wonderful review! It was my pleasure speaking to you and getting things set up on your awesome store! :)

Regards,

Robert