Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,672)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

November 12, 2021

Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost

Baked Blooms
United States
5 months using the app
Zapiet replied November 17, 2021

Hi there,

Thanks for your awesome feedback, love to hear you're enjoying the app!

Best wishes,

Bogi

July 16, 2021

It's the best app in the market for delivery solution, it's look nice, it's run very good and the support team it's amazing we use it for a cheese market, and all our costumer love that they can pick up a date and hour for delivery, and we love that we can know when they want their products :)

Del Tambo
Chile
5 months using the app
Zapiet replied July 19, 2021

Hi there,

Wow! Thanks for your awesome feedback! We're happy you're loving the functionality & design of the app :)

Best wishes,

Bogi

January 20, 2025

Un grand merci a Anggy pour son aide précieuse

BIGFARMA
France
Zapiet replied January 22, 2025

Bonjour Jeremy,

Merci beaucoup d'avoir pris le temps d'évaluer notre support! C'était un plaisir de parler avec vous, et je suis très heureuse qu'Angelo et moi ayons pu configurer les tarifs de livraison dans votre magasin.

N'hésitez pas à nous contacter si vous avez d'autres questions.

Bonne journée! (:
Anggy

January 21, 2025

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Gastaldi
Monaco
January 21, 2025

Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)

Harvard Sweet Boutique Inc
United States
July 5, 2019

Great features, amazing support team, and very easy to adjust according to your needs! I highly recommend this to anyone looking to offer local delivery and/or pickup from their stores.

Ataraxia Coffee Company
United States
5 months using the app
October 12, 2021

This app is great and their support team is even better! Maria helped me find an issue quickly and pleasantly. Love this team.

Natures Purpose Meal Delivery
United States
5 months using the app
Zapiet replied October 13, 2021

Hello there,

Thank you for your kind words! It's was a true pleasure assisting you today
I hope you continue to enjoy our app! We are always happy to help ⭐️

Best wishes,

Maria

September 13, 2019

I found this app SUPER easy to set up and it gave me the exact customization I needed. When I got stuck on something, the customer support team literally replied and had it fixed within minutes!! Our store hasn't gone live yet, but from our test orders etc the app seems to be working perfectly and is a really great addition to our store.

Flax & Beets
Ireland
5 months using the app
December 1, 2022

Five stars not just for the app, but also for Jessica from customer support who immediately identified the issues I was having and provided quick solutions. Would recommend

La Fromagerie
United Kingdom
4 months using the app
Zapiet replied December 1, 2022

Hi Alessandra,

Thank you so much for your kind words and lovely review!

It was my pleasure helping you with our Store Pickup + Delivery app today and if you have any other questions, please do let us know.

Kind regards,
Jessica

Edited October 16, 2019

Not saying this is the perfect pickup solution. But it is the best one I can find. I really like it's bulk orders status editor and pickup security code. Hope it will continue to improve on its pickup only mode in future. Also, the supportive staff is really helpful and responsive.

FreshWho
United States
4 months using the app