Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

March 21, 2023

Des fonctionnalités variées qui s'adaptent à votre boutique et un service client très réactif, je recommande !

Grinoloco boutique
France
4 months using the app
Zapiet replied March 21, 2023

Bonjour Léa,

Merci beaucoup pour vos paroles aimables à propos de notre application Zapiet - Pickup + Delivery et de notre service à la clientèle.

Ce fut un plaisir de vous aider avec différentes fonctionnalités, dont la validation à distance par code postal et les tarifs.

Si vous avez d'autres questions, n'hésitez pas à envoyer un message.

Bien à vous,

Jessica

May 11, 2020

Great App, ensuring that certain products of our store are Click & Collect only, and customer expectations are managed well through out. Very pleased.

Rinkit Pty Ltd
Australia
4 months using the app
Edited April 14, 2021

Great app and outstanding customer support! We are very satisfied with the functionality, as well as the look of the app. Worth the money and their customer service is top-notch. Highly recommend!

Take Another Bite
Canada
4 months using the app
Zapiet replied February 22, 2021

Hi Anne-Marie,

Thank you so much for the lovely review, it was an absolute pleasure working with you.

If there's ever anything we can do to assist you in the future, then just send us a message and we'll be more than happy to help.

All the best,

Luke

March 23, 2017

This app perfectly fits my requirement and this is an only and the best solution for stores need to manage complicated pickup and delivery schedule. More than that I am very happy with their customer service. Andrew even helped me out to solve a minor conflict with another app from other vender. FIVE STARS!

Another Art Shop
United States
4 months using the app
Edited June 24, 2020

I tried all the apps about delivery, this was the only one that works very good. Support was very nice ,they helped me to re-install the app easily. Thanks

Revetementexterieur.ca / Par Construction P. Moisan
Canada
4 months using the app
September 13, 2018

This team has the most amazing support! Thanks especially to Sam and Sandy for always going above and beyond.

Super Butcher
Australia
4 months using the app
September 21, 2016

I'm impressed with both the app and the support. These guys are a pleasure to work with.

Cape Coffee Beans
South Africa
4 months using the app
April 14, 2016

There was something that I wanted to look another way, and it was changed perfectly and in no time. Great app, very user friendly, and great support. Worth every dollar !

Veggibelgium
Belgium
4 months using the app
June 2, 2017

This app works great and fully fits into the workflow of the company, also allowing for growth and expansion.

Also, great customer support by Sam and his team.

Kill'n it.

Simply Delicious Pies
United States
4 months using the app
April 15, 2020

So far, so good! Our customers really like it. I only wish I didn't have to migrate our shipping options over. We have somewhat complex shipping options so I simply added a Free Local Pickup option within Shopify and we're good to go. I had submitted a question about blocking out pickup times throughout the day (like when we're at lunch) and Ryan got right back to me and was very helpful and knowledgeable. I was able to block out the lunch hour quickly and easily.

Stirling Soap Company
United States
4 months using the app