Reviews (1,464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
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Have been using the app for the last two weeks, and despite a bumpy start - hats off to the team at Zapiet for their hugely responsive customer service. Instant, patient and genuinely helpful replies as we wrap our heads around how to get set up. So far this app does everthing we need.
The team helped me super well on all fronts. The service is very fast, nice and kind help. Thanks for everything!
This app is really useful and fit to our need! Also, we really appreciated the Zapiet team for their prompt response to help with all technical issues and make sure that it all works out, especially to Andrew. Outstanding service. Highly recommend!
Great product, solved so many cart & checkout issues for us. Support team were a great help with hours of chat and emails.
Hi Stephen!
On behalf of our Zapiet team, thank you so much for such a thoughtful review!
It was a pleasure helping you with our Zapiet - Pickup + Delivery app and your checkout today.
Please reach out to our team whenever you require further assistance in the future.
Thanks for your time and have a great day ahead,
Krystabel
This app does exactly what we need it to do, and the support is awesome! We had a few questions that they were able to help us with quickly.
Luke from customer service was amazing, helped me within 2 min, I was panicking because I could not see my cart and in a matter of 10min it was up and running again, the app is easy to use and I am very pleased with the service. I would definitely recommend over the other calendar apps around (I have tried 3)
Hi Elias,
Thank you so much for the lovely review. I'm glad we were able to resolve your issue so quickly, and that you're enjoying using our app.
If If you ever need any further assistance, then we're just a message away.
Best wishes,
Luke
Oh Jessica was an amazing help. This app is just what we needed for our popup shops and allowed us to have both pickup and shipping without crippling our inventory offering
Hi there,
Thank you for your very kind words and lovely review.
It was a pleasure chatting with you earlier today and if you have any other questions or need any further assistance, please do not hesitate to reach out.
Best wishes,
Jessica
We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to remedy the problem I was having quickly. The app is working well and we are getting positive feedback from our customers.
This app is right next to perfect!No words to describe the functionality, customer support and how friendly they are! The app works incredibly perfect, no issues or errors, excellent performance on all desktop,tablet and mobile versions plus the founder of the app dedicated his precious time to help me with some really demanding stuff I had!
I was having huge issues with customers choosing the wrong shipping type, choosing store pick up when they live out of state. choosing delivery when they live outside the delivery zone etc. The post code checker for deliveries means I can set a maximum distance for driving. I can choose the default shipping type, customise rates, customise notifications etc. I had a few issues getting it started due to needing some code changed in my shopify theme but Sandy fixed it in the time between I went to bed and when I woke up. Great service, great app, highly recommend!