Reviews (1,460)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
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During the current crisis we had to make a rapid transition from full restaurant to home delivery / collection. This app offered exactly what we were looking for. Most importantly, the support provided by the team has been some of the very best support I have had. Well done
L'application fonctionne très bien, j'ai eu quelques soucis à l'installation et le service technique m'a procuré une aide très rapidement et a réglé tout mes problèmes!
Bonjour Audrey,
Merci beaucoup pour votre avis
Nous sommes contents d'avoir pu vous aider.
N'hésitez pas à nous contacter si vous avez besoin d'autre chose !
Flora et Stephane
We have had some minor issues to sort out to go live, but they have a great team that works hard to help you get set up and running.
The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.
Hi Wael,
Thank you so much for your kind words, it was my pleasure helping you get all set up with our pickup app :) If you ever need anything, we are always here and happy to help.
Best of luck with your store launch!
Thanks,
Clemency
We absolutely love using the Zapiet app for our store as it allows us to include pickup and delivery options for our customers! The app is very easy to use and when we've had any questions or need assistance - their support team is INCREDIBLE! Huge shoutout to Klaudia, who helped us set everything up so perfectly on our store!
Hi Sam & Joe,
Thanks for the glowing review
We are delighted that you love using our app and that we were able to help you with offering pickup and delivery services to your customers.
We are thrilled to have been able to assist you with the setup process, and your cheese and charcuterie boards looked absolutely stunning! We hope you enjoy continuing to use our app.
Cheers,
Klaudia
INCREDIBLE customer experience from Lisa. 5-stars is not enough to rate her superb customer service. We are a small boutique flower store in the middle of the Pacific, but because we cannot deliver an arrangement, I contemplated jumping on a life raft to sail back to the mainland and hand deliver an arrangement to Lisa to show our appreciation for her help and support. Oh, and the app is pretty great too. Would still recommend.
Aloha!
It's been a pleasure chatting with you and helping you set up our App Store Pickup + Delivery for your lovely little flower boutique. If you need anything else, please don't hesitate to contact us.
All the best,
Lisa
Works great for store who have multiple sales locations. The postal-code validation feature is a state of the art technology. Customer support is very responsive. I would recommend to everyone who wants to delivery local and has multiple outlets. Just create the system and it will work without any error or your personal intervention. Thanks to Mr. Andrew who really has made my store baritoz.com work swiftly.
Very helpful support, fixed issues I was having with my theme. Looking forward to using the app and will rate that experience later.
Hi guys,
Thank you so much for the lovely words! We look forward to working with you as you explore the app more and please do let us know if you need anything else.
Thanks,
Charlie
The app does everything it promises to do, and support has been awesome. It really helped deal with the issue of pickups vs. local deliveries vs. shipping since we do all three. Highly recommended.
We haven't used the app yet but it looks great and we're very excited. We're reviewing the setup assistance from Bogi who was super knowledgeable, efficient, and helpful!