Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

April 14, 2016

There was something that I wanted to look another way, and it was changed perfectly and in no time. Great app, very user friendly, and great support. Worth every dollar !

Veggibelgium
Belgium
4 months using the app
June 2, 2017

This app works great and fully fits into the workflow of the company, also allowing for growth and expansion.

Also, great customer support by Sam and his team.

Kill'n it.

Simply Delicious Pies
United States
4 months using the app
April 15, 2020

So far, so good! Our customers really like it. I only wish I didn't have to migrate our shipping options over. We have somewhat complex shipping options so I simply added a Free Local Pickup option within Shopify and we're good to go. I had submitted a question about blocking out pickup times throughout the day (like when we're at lunch) and Ryan got right back to me and was very helpful and knowledgeable. I was able to block out the lunch hour quickly and easily.

Stirling Soap Company
United States
4 months using the app
December 13, 2019

ok. This is the best tech support I have ever worked with. Answered all my questions, analyzed my settings, helped me make adjustments and even would send detailed custom instructions. Very very helpful!

I cannot thank you enough.

The Charcuterie Expert
United States
3 months using the app
May 10, 2021

Perfect app for local delivery and click and collect ! and very good support ! I recommend it with no hesitation

Suzanne-brioches
France
3 months using the app
Zapiet replied May 11, 2021

Hi there!

We're so glad you're happy with our app—thank you so much for the lovely review.

If you need anything else, we're here for you.

Have a great day,

Marija

August 9, 2022

Great job helping us figure out the nuance of the shipping/local/delivery settings. Will recommend.

Orrman's Cheese Shop
United States
3 months using the app
Zapiet replied December 6, 2022

Hi Rachel,

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

January 31, 2020

Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.

Backed By Bees
Canada
3 months using the app
January 30, 2023

Jessica was very helpful and patient with me that I am beginner with shopify so I need an extra care as she did. Thank you!

bimba floral studio
United Kingdom
3 months using the app
Zapiet replied January 30, 2023

Thank you so much for your review and kind words.

It was my pleasure helping you today with some of the features of our Zapiet - Pickup + Delivery app

Please do jump back on our live chat if you have any other questions.

Cheers,
Jessica

January 2, 2020

This app is extremely important for our business as many customers want to do an in store pick up! Also Ismail was extremely attentive to any questions I had. Highly recommend!

Concrete NYC
United States
3 months using the app
April 11, 2021

This app is a life saver . Very intuitive, and well thought out. If you are stuck the support team is absolutely fantastic. Thanks Marija

dailycentral
France
3 months using the app
Zapiet replied April 12, 2021

Hi there,

Your lovely words are greatly appreciated. I was delighted to teach you about our app and help you set it up.

If you need us—we're here and eager to help you.

Have a lovely day,

Marija