Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,691)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex order, delivery, and pickup operations. It's noted for its intuitive setup, customization options, and seamless Shopify integration. The customer support is particularly valued for its responsiveness and helpfulness in optimizing app usage. Merchants appreciate the app's flexibility and reliability, which adapt well to Shopify updates, ensuring smooth operations.
Refine
-
By rating
I’m incredibly grateful for Zapiet’s support and their 24/7 chat line, which helped me set up my store seamlessly! Their team provided detailed guidance and friendly service, walking me through any issues that came up.
I highly recommend Zapiet—not only for their excellent app, but also for the top-notch service they provide.
Hi Jessica,
Thank you so much for your kind review!
It was a pleasure assisting and guiding you through the setup of the Zapiet - Pickup + Delivery app. Please feel free to reach out anytime you need help—our team is always here to support you!
Warmest regards,
Krystabel
Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.
Hola,
Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino.
Si necesitas más ayuda, estamos a tu disposición.
Saludos,
Pavlo
Great support, very good features.
What am i missing:
Hi,
Thanks for the great review!
It's always a pleasure to help our merchants and if anything comes up, we'll be there for you
Steph
Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.
Hi,
Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.
Best wishes,
Zapiet team
Easy, quick and nice support
Hi Hippolyte,
Thank you so much for your 5 star review!
I greatly appreciate you, you're so lovely to work with. 🥰
We're always here for you in case you need help or assistance. ☺️
Warm regards,
Kristine
Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.
Hi Kyle!
I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out.
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Have a wonderful day! (:
Leo
Straightforward to use and their helpdesk (Pavlo, Gab and the rest of the Team!) is always quick to help!
Some functionalities could be perfected (like setting date restrictions based on Product Collections to make it swifter and not on each product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)
Hi,
We are pleased to see your feedback! We want to thank you for the support and kind words.
Our team works hard to tailor the app to different business needs, and sharing your ideas on new features and improvements is valuable. Thank you for that too!
Don't hesitate to reach us if any help is needed.
Kind regards, on behalf of the whole team,
Pavlo
The app is so easy to use. Better yet, I had an issue, and that is mainly because my offerings are unique; I reached out for support, and Leo was phenomenal with his support. He was very thorough, understanding, and patient and could fix all of my issues fairly fast.
Hi there!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we figure out your settings, I know it was kind of specific and a bit tricky, but we were able to resolve it!!!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁
Kristine helped me in such an amazing and efficient matter! Best service I've seen on any of these apps for sure. Thanks so much Kristine!
Hi Ays,
Thank you so much for the amazing review! 🤩
It was indeed a pleasure helping you set up your store's rates.🥰 Working with you was incredible! Always remember that we're here for you whenever you need.
Take care & Stay safe! 🌺
Kristine
This app and the tech support are life savers for any business with delivery dates! Love love love. We used to be with a different app for 5 years but were not happy with a few things, switched to Zapiet and fell in love. So much in terms of functional things and possibilities - this app literally runs our business and open doors to the new sales opportunities.
Sebastian and Gabriel are TECH GODS and save the day for us on a regular basis.
Thank you so so much!!!!
Thank you so much for your amazing review!
We're thrilled to hear how much you love Zapiet - Pickup + Delivery and that it's making such a positive impact on your business.
We're always here to support you and excited to continue helping you unlock new opportunities. Thanks again for your kind words!
- Sebastian & Gabriel