Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,659)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust pickup and delivery management features, praising its user-friendly interface and seamless integration with tools like Order Printer Pro. The support team is often commended for their quick and effective issue resolution, enhancing the app's reliability in setup and ongoing management. It's noted as essential for improving operational efficiency and customer satisfaction.

September 22, 2024

Anggy provided all the help needed. The app itself is very solid. Happy!

wonder & melon
Netherlands
3 months using the app
Zapiet replied September 25, 2024

Hi Margot,

Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.

I hope you have a wonderful day! 🌞
Anggy

Edited November 15, 2024

Great support!! Gabriel & Sebastian helped me quickly! Sebastian started then Gabriel jumped in. Once I was able to explain our scenario, Gabriel quickly came up with a configuration that worked! Thank you so much!

DeliverMyPetFood
United States
5 months using the app
Zapiet replied August 26, 2024

Hey Shani and Jeffrey,

Thank you so much for your kind review! I’m thrilled we were able to simplify your shipping zones and make your three-tier delivery model work seamlessly. Your patience and detailed explanations were a huge help in troubleshooting, and I’m so glad we could get it all sorted.

If you ever need anything else, don’t hesitate to reach out. Wishing you both a fantastic week ahead!

All the best,
Gab

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

November 4, 2024

The customer service is excellent, we got the instant respond from customer services Sandy, helping us to quick fix the bugs quickly. The app itself is powerful, especially if you want to enable delivery and pickup for your customers.

Meal Ordering
Hong Kong SAR
About 8 hours using the app
Zapiet replied November 6, 2024

Hello Louis,

Thank you for your kind review! I am glad that I could help you with our Zapiet - Pickup + Delivery app and that you are satisfied with its performance.

All the best,

Sandy

November 20, 2024

Great support

LINS-Antwerp
Belgium
Over 1 year using the app
Zapiet replied November 25, 2024

We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help!

-Jeanette

September 1, 2024

Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)

Black Rock Vape | Austin's THCa Destination
United States
3 months using the app
Zapiet replied September 5, 2024

Hi Ahsan,

Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!

It was a pleasure assisting you and ensuring your customers are satisfied!

If you ever need any further assistance, don’t hesitate to reach out. Our Zapiet team is always here and happy to help!

Warmest regards,

Krystabel

August 10, 2024

I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.

FLOWERFUL
United States
Over 5 years using the app
Zapiet replied September 8, 2024

Hi,

Thank you so much for your amazing feedback!

I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.

Warm regards,
Pavlo

August 5, 2024

Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.

Blume Haus Fine Flowers
United States
Over 6 years using the app
Zapiet replied August 7, 2024

Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience!

-Jeanette

September 5, 2024

Quick Response to Any Issues. Easy to Use.

The Grainery Greenhouse
United States
Over 4 years using the app
Zapiet replied September 8, 2024

Thank you Joshua for taking the time to leave a review!

I'm really glad to have gotten you onto the latest version of our Zapiet - Pickup + Delivery app so that you, your store and customer's can take advantage of the best performance, stability and rates and also that you have all the latest fixes & features available.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks again,
Jessica

September 29, 2024

Awesome service - issus sorted within 10 min on Sunday.

eaterysupply
United Kingdom
About 2 months using the app
Zapiet replied September 30, 2024

Hi Muhammad!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and got this sorted out in no time!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo