Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 22, 2024

Easy, quick and nice support

Boucherie Sologne Frais
France
3 months using the app
Zapiet replied October 29, 2024

Hi Hippolyte,

Thank you so much for your 5 star review!

I greatly appreciate you, you're so lovely to work with. 🥰

We're always here for you in case you need help or assistance. ☺️

Warm regards,
Kristine

September 29, 2024

Kristine was amazing! So helpful when I was setting up the app for our business. Thank you

Humble
Australia
25 days using the app
Zapiet replied October 2, 2024

Hi, Kyrenia!

Thank you so much from the bottom of my heart! Your review meant a lot to me, and I'm so happy that I was able to assist you. Please do not hesitate to reach out to us if you have any questions or need help, we're always here for you.

Thank you once again, I greatly appreciate you!
Kristine

September 24, 2024

The support staff are always so helpful and willing to investigate any problem you're having. Love it!

boldbotanicals.myshopify.com
Australia
2 months using the app
Zapiet replied September 30, 2024

Hi there!

Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you may have.

Warm regards,
Betty

October 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Happysliquor
United States
2 months using the app
Zapiet replied November 1, 2024

Hi Sevada,

Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable.

If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out!

- Klaudia & Leo

November 4, 2024

The customer service is excellent, we got the instant respond from customer services Sandy, helping us to quick fix the bugs quickly. The app itself is powerful, especially if you want to enable delivery and pickup for your customers.

Meal Ordering
Hong Kong SAR
About 8 hours using the app
Zapiet replied November 6, 2024

Hello Louis,

Thank you for your kind review! I am glad that I could help you with our Zapiet - Pickup + Delivery app and that you are satisfied with its performance.

All the best,

Sandy

September 22, 2024

Anggy provided all the help needed. The app itself is very solid. Happy!

wonder & melon
Netherlands
3 months using the app
Zapiet replied September 25, 2024

Hi Margot,

Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.

I hope you have a wonderful day! 🌞
Anggy

November 20, 2024

Great support

LINS-Antwerp
Belgium
Over 1 year using the app
Zapiet replied November 25, 2024

We’re happy to hear you had a great experience with our support. If there’s anything else you need, don’t hesitate to reach out—it's always our pleasure to help!

-Jeanette

August 14, 2024

Jeanette was super helpful in showing me how to set up a location properly. The app is great...been using it for a long time!

Shady Brook Farm
United States
Over 4 years using the app
Zapiet replied August 19, 2024

Thank you so much for your review! We’re thrilled to have you as a merchant. It was a pleasure helping you set up your location. ❤️ If you need any further assistance, please don’t hesitate to reach out, we are here for you!

- Jeanette

Edited November 15, 2024

Great support!! Gabriel & Sebastian helped me quickly! Sebastian started then Gabriel jumped in. Once I was able to explain our scenario, Gabriel quickly came up with a configuration that worked! Thank you so much!

DeliverMyPetFood
United States
5 months using the app
Zapiet replied August 26, 2024

Hey Shani and Jeffrey,

Thank you so much for your kind review! I’m thrilled we were able to simplify your shipping zones and make your three-tier delivery model work seamlessly. Your patience and detailed explanations were a huge help in troubleshooting, and I’m so glad we could get it all sorted.

If you ever need anything else, don’t hesitate to reach out. Wishing you both a fantastic week ahead!

All the best,
Gab

September 1, 2024

Love the app, super easy to use and Krystabel helped me so much with API and dashboard issues, resolved my problem quickly and kept our customers happy :)

Black Rock Vape | Austin's THCa Destination
United States
3 months using the app
Zapiet replied September 5, 2024

Hi Ahsan,

Thank you so much for your wonderful review! We’re thrilled to hear that you're loving our Zapiet - Pickup + Delivery app!

It was a pleasure assisting you and ensuring your customers are satisfied!

If you ever need any further assistance, don’t hesitate to reach out. Our Zapiet team is always here and happy to help!

Warmest regards,

Krystabel