Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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So far so good. I was having the hardest time with customers ordering who wasn't in my delivery area. I saw this app and decided to give it a try. not only did it work perfectly customer service went above and beyond to help me implement it and workout all the kinks i am so excited now
Hi Enola,
Thank you for the lovely review!
It was truly a pleasure working through the kinks with you.
Always happy to help
Cheers,
Klaudia
Probably one of the best thought out apps there is out there. Almost everything has been considered for us (the merchant) and also the customers using it. In depth FAQ/instructions which are extremely detailed, and if there is something else you need, both Sam and Andy are very helpful, fantastic customer service and knowledge. With the restrictions we have with Shopify checkout, I feel that this app does the absolute max to minimise them, highly recommended and i look forward to my customers using this feature and what else these guys can do! Top marks. Thank you
This is a great product that is easy to use, even for those without coding experience. Andy went above and beyond to ensure it was installed on our site properly, even with the added needs of our slide out cart. Fantastic experience!
Jessica was really helpful and available ! She took the time to explain everything to me and was really nice ! Thanks again !
It was really nice chatting with you and so glad that I was able to help
Reach out anytime!
Jessica :D
Wir liefern in gewissen Regionen in NRW. Zapiet ermöglicht uns, den Kunden die Regionen einfacher zu vermitteln und Risiken aus dem Weg zu schaffen. Auch sind wir mit dem Support sehr zufrieden. Wir werden ernst genommen und bekommen sehr schnell Hilfe. Unsere Erfahrung ist sehr positiv.
Hey,
es war mir eine Freude, mit dir zusammenzuarbeiten, um die Lokale Lieferung und den Express Versand bestmöglich nach deinen Wünschen einzurichten. Falls du weitere Unterstützung mit unserer App Zapiet - Pickup + Delivery benötigst, melde dich gerne bei uns!
Liebe Grüße
Lisa
What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.
Hey there,
Thank you for your honest review! We are working every day to improve the features of the app, and in the meantime it means a lot to hear what you think of our customer support team :)
Best wishes,
Bogi
This app is fantastic at providing features not available with native Shopify. If you're looking to manage local deliveries vs domestic shipping where specific products can only be delivered locally and not shipped, but some products can be shipped then this app is for you! The customer service is just fantastic, Marija particularly helped me with kind and patient instructions when I got stuck with something. It may seem pricey, but it's worth it!
Hi there,
Thanks for your wonderful feedback! Glad to hear that our app is helping you to manage your different types of orders, and I'll make sure to pass on your message to Marija as I'm sure she'll be pleased!
Best wishes,
Bogi
We understand that it's super hard to make a guide that works flawlessly as the theme developers constantly update their code bases without informing the app developer. The founder Andrew, and his team responded in a matter of hours and were really hands on on solving the issues.
We really appreciated working with them, and we can DEFINITELY RECOMMEND working with the app and the Zapiet team.
Hi Alexander,
Thank you so much for your kind words! I'm really happy we were able to connect and get the app installed perfectly on your store.
If you ever need anything else please be sure to let me know. Both myself and my support team are available 24/7 to lend a hand :)
Thanks,
Andy
Very useful, quick and precise reply ! I was looking for some information for shipping. Won't hesitate to use your service again.
Hi there,
It was lovely chatting with you earlier and I'm so glad to hear that I was able to answer all of your questions regarding shipping
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
due to the corona crisis our restaurant had to close! We setup a new webshop for people to order our food online and pickup or let it be delivered. The ZAPIET App made it a charm to install a working delivery and pick up system in an hour or less - and with the 2 questions i had, Stephan from their team helped me immediately and solved the issues i struggled with!!
Totally 1000 Sticks!! This App and the people behind it are worth every penny!!!
THANK YOU SO MUCH!!