Zapiet ‑ Pickup + Delivery , 1,429 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.
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This app is amazing, it has really help our business so much! And to top it off the support team is super amazing!! They go out of their way to help and fix anything when any issue arrises. Matilda Pops from Miami, FL definitely recommend!
Hi Matilda,
Thank you so much for the review, we love hearing feedback from our customers.
I am delighted to hear that we are helping your business through these uncertain times, our number one goal is to help our customers and provide amazing support in the process!
If there is anything else you need help with please let me know :)
Thanks,
Ronan
Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.
I'm using this app for my POS and its doing great , had a small issues but the pro support team solve it very professionally and super fast . . . thanks to the Zapiet team ( pamela & Marija )
Hi there,
Thank you so much! I'm really glad you're happy with our app and our support team. It was my pleasure helping you fix the issues!
We're here should you need anything else.
Marija
Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Hi there,
Thanks for the lovely review! It was a pleasure assisting you with our apps.
Should you need anything, you know where to find us
Thanks and have a great day,
Klaudia
We had "In-store Pickup" listed on our shipping options for $0 and had multiple customers choosing the option regardless of the fact they were nowhere near our store. This lead to multiple issues with customer service; namely people angrily reaching out to ask why their order hadn't shipped yet. Most had chosen the option solely because it was the only "free shipping" available. Thanks to Zapiet we no longer deal with that issue because the store address and pickup option are clearly visible to our customers before even reaching their checkout. The app is aesthetically pleasing, the customer service at Zapiet goes above and beyond, and the it works exactly as it should... causing minimal to no confusion on the customer's end and saving us significant time sending shipping invoices for those who mistakenly used to choose in store pickup. Many thanks to Sam who got us all set up!
This app is fantastic for scheduling store pick ups. And the customer service is top notch. they installed and designed it for me!!!
This is the ideal app if you have one or more pick-up locations you want to offer customers instead of (or in addition) to shipping options. My favorite feature is the offset functionality, so if it takes time to make an order, you can set it so the customer cannot choose to pick it up until X days. It's pretty reasonably priced but what makes it stand out is the support. Andy is very responsive and goes above and beyond to make sure the app is working in an optimal way in your store.
Initially had many issues integrating the app as I was using a custom theme, but the Support Team was extremely helpful and patient in addressing all my queries. A great app and a superb support team :)
Hi Yong,
Thank you for your review! It was our pleasure helping you :)
Best wishes,
Bogi
5/5 great service !!!!!! A lovely chat support is so nice to have when building a site. 10/10!!!!!!!!
Hello Albin,
Thank you for your lovely words. It was a pleasure to assist you in the creation of your site !
Don't hesitate to reach back, if there is any more settings you need us to configure
Have a great day,
Sandy
From other similiar apps we were having bugs with, Zapiet saved our store and were really easy to get ahold of the english speaking customer agents who helped so fast and you can reenter the chat whenever if another question arrises. I am located in Colorado so I wasnt sure that this UK app would be the best choice. So far, its exactly what we wanted after torubleshooting so many other ones
Hi there,
It's been a great pleasure helping you with our Zapiet - Pickup + Delivery app and setting up your rates.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica