Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

February 3, 2023

Jelizaveta was very very helpful and patient with me. She walked me through everything step by step. Thank you so much! App works great!

Shopsisterology
United States
2 months using the app
Zapiet replied February 3, 2023

Hi Jarrod,

Thank you so much for your kind review! I'm glad to hear that I was able to help you with your Zapiet - Pickup + Delivery configuration!

All the best,
Jelizaveta

December 31, 2021

Excellent and fast support. The app is very straight forward once you get used it is. The team is always willing to take the time to show you what is going on.

Everything Keto
Canada
2 months using the app
Zapiet replied January 6, 2022

Hi,

Thank you for your review! It was our pleasure helping you.

Best wishes,

Bogi

Edited March 16, 2022

This app helps us to streamline our local deliveries. It integrates with our local delivery platform, Roadie. Stephane was extremely helpful in getting our storefront set up with what was needed to streamline our deliveries. I was able to work directly with someone over chat for a half hour to get everything configiured!

SLICED
United States
2 months using the app
Zapiet replied February 16, 2022

Hi there,

It was so nice chatting with you today :)

Thank you for your review and if you have any other questions, please do not hesitate to jump back on the live chat or send us an email to support@zapiet.com.

Regards,

Jessica

May 8, 2019

Very quick responses from the support team. Always friendly and helpful when I've spoken with them.

251DEAL.COM
United States
2 months using the app
September 23, 2021

Stephane was a phenomenal support specialist. We solved 2 issues via screen sharing and he was extremely patient and helpful. This app can accomplish a lot, and has great people backing it to make it sure it all works smoothly. 10/10 recommend! - Michael

Foodsmart
United States
2 months using the app
Zapiet replied September 23, 2021

Hi Michael!

Thank you very much for the kind words.

We are all passionate about our products and the work we do. It makes me happy to see that it translates to a good experience not only for us, but the people we work with!

Stephane

February 1, 2021

Best app for scheduling order! Not only it has a rookie-friendly interface and setting page, but the technical / customer service team are nice too. It usually solve my problem within 1-2 days. Great job!

Fifty Cake
Hong Kong SAR
2 months using the app
Zapiet replied February 1, 2021

Hi there,

Thank you for leaving a review of the app! Glad to hear you're finding it useful for your business :)

Thanks for the feedback about the user interface and your interactions with our team!

Best wishes,

Bogi

September 14, 2016

I am getting ready to launch my Shopify store and have been working with Sam to set up the app to work with all the quirks of my business. He has been incredible! Quick to respond, addresses all of my questions, and works really hard to get the app to do what I need it to do. The level of customer service is extraordinary -- and very much appreciated! I am super excited about this app. I think it will be perfect for my business!

Bakedbyyael
United States
2 months using the app
January 29, 2019

The most comprehensive and efficient app for "pickup in store" as a shipping option. 100% recommended

Mulan Group S.r.l.
Italy
2 months using the app
September 2, 2020

I've tried and tested numerous delivery / pickup apps and Zapiet is by far the best option. Worth the high price 100%. The support team is also very amicable, knowledgable, and fast. Recommend to anyone who is serious about their order management / delivery program.

Grocer Collective
United States
2 months using the app
Zapiet replied September 3, 2020

Hey guys,

Thank you so much for leaving a positive review.

We are so happy to hear that you found our app to be far superior to any of our competitors.

Our CEO/Developer has been doing incredible work behind the scenes to improve our apps features and also its stability and reliability so we are delighted to hear that all the hard work is paying off.

If there is anything we can help you with in the future, please do not hesitate to let me know.

Kind regards,

Ronan

March 26, 2019

Great easy to setup plugin! Customer service was amazing, and they helped me fix all of my issues very quickly!

yaoichi store
United States
2 months using the app