Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited August 19, 2021

Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you

thegreenbowl
Australia
About 1 year using the app
Zapiet replied August 23, 2021

Hi there,

Thanks for your review! Glad our support team were able to help :)

Best wishes,

Bogi

November 1, 2017

Great support, and super helpful app for what I need!

Persephone Supply
United States
Over 1 year using the app
September 24, 2020

So glad we stumbled across this app, it has made a world of difference in running our store. The assistance I received from the support team has been fantastic. Their assistance in the setup process has been invaluable. A big shout out to Luke and Sandy - thank you so much, keep up the great work as it is greatly appreciated,

Eat Meat Melbourne
Australia
15 days using the app
January 17, 2023

María was incredible - she was able to answer all of my questions and fix issues that I was unable to fix on my own. She was very responsive. I give her 10/10 customer service!

Bridgetown Mushrooms
United States
15 days using the app
Zapiet replied January 18, 2023

Hello!

Thank you for your kind words!

It was a pleasure chatting and assisting you with your store today :)

We are always happy to help, should you need anything down the road do not hesitate in reaching back!

Best,

María

June 26, 2015

The app works great and more importantly the customer service and expert knowledge of the app developer is wonderful. He helped me fix other issues within 5 minutes. I highly recommend this app and the app developer!

Heberts Specialty Meats
United States
Over 1 year using the app
Edited September 13, 2016

We are using this for pick-up dates and times for orders. While we have yet to launch, the app does exactly as we need. Since we need it for pick-up only and not delivery, we needed a very specific type of app and this does the trick! Aside from a great app, the customer service is exceptional. The team helped me figure out what our issue was, which was a simple fix that my crew overlooked, and I have no doubt that if I ever have a problem in the future, Zapiet will answer as promptly and thoroughly as they did the first time. Highly recommended! Thanks, Zapiet!

Dksdonutsorange
United States
Over 1 year using the app
March 2, 2017

Very good app, with superb support. Highly recommended!

The Million Roses Europe
Hungary
Over 1 year using the app
June 8, 2020

I got a really nice support from Zapiet and Sebastian! He help me set-up an advanced local delivery set-up, to do deliveries in different zones on different days!

Bucketbloom
Denmark
15 days using the app
May 25, 2018

App works great!. Awesome customer support!

Mosley Monogram
United States
Over 1 year using the app
Edited April 7, 2020

During the current crisis we had to make a rapid transition from full restaurant to home delivery / collection. This app offered exactly what we were looking for. Most importantly, the support provided by the team has been some of the very best support I have had. Well done

White Swan Woodnewton
United Kingdom
15 days using the app