Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,662)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 8, 2020

I operate a delivery only bakery. This application is essential for my operation. The delivery only option, date and time range selectors, and a few other features have enabled my bakery to go from the phone tag game to rapid online ordering. In addition, I recently encountered an issue with the application. The team was very responsive, found it was and issue on their end, and immediately had the issue resolved. I can't expect a better turnaround on customer service.

Silver Rose Bakery
United States
2 months using the app
September 14, 2016

Perfect app for something we needed to make our online store function as we need it to. After install there we needed a minor adjustment, but the support team is really lovely, responded very quickly and fixed it right up!

The Cherry Pit
Canada
2 months using the app
January 2, 2020

I just love this app. I set it up this morning and was able to customize it to my liking quite quickly. Plus I reached out to support for a question about extra, unwanted spacing in a section of information ahnnd, despite the chat window stating they would get back to me in a couple hours...I got clear directions back in less than 15 minutes ahnnd support logged into my shopify account [with my permission of course] and make some technical, backend edits and code too to another area in the Local Pickup section that wasn't to my liking. What's not to love? Take it for a spin: www.treatsforchickens.com

Treats for Chickens
United States
2 months using the app
April 11, 2021

Our garden club is on its second year of using Zapiet to schedule order pickup on Shopify. It is the only scheduler app that allows for pickup only. Zapiet support is readily available and very pleasant to work with. They are patient with us novices and they are thorough in the work the they do. They provide the necessary tutorial and walk us through the process. We are now ready to open our store.

Lombard Lilac Sale
United States
2 months using the app
Zapiet replied April 12, 2021

Hi there,

Thank you so much for your kind words! I was happy to help you add the finishing touches to the setup.

I'm sure you'll make a lot of customers happy with your gorgeous lilacs!
We're here should you need anything else.

Have a lovely day,

Marija

September 24, 2020

Robert was amazing! He helped us from A-Z setup ! Looking forward to working with these guys again once we start doing nationwide shipping!

Cali Grill Meal Prep
United States
2 months using the app
Zapiet replied September 25, 2020

Hi Nick,

Thank you so much for writing such a wonderful review! It was my pleasure speaking to you and getting things set up on your awesome store! :)

Regards,

Robert

April 13, 2020

I using this app with the local delivery store and a zip code validator. So far, so good. I just started and had some questions about the app - Their support is amazing! fast response with great service!

Mr Veggie
United States
About 2 months using the app
January 14, 2021

A lifesaver for our delivery logistics (we deliver frozen vegan meals at home). The support is super fast and effective. The inevitable small issues/questions during setup are immediately dealt with by the helpdesk, couldn't have asked for more. Special thanks to Ismail, Lucy, Sandy, Ronan, Pamela & Luke --> evidently, from all of these names it's clear that I've been receiving a lot of support :-)

Solid Stash
Belgium
About 2 months using the app
Zapiet replied January 14, 2021

Hi, thanks for the fantastic review!

It's great to hear you've had a positive experience with several members of our amazing support team :D

Glad we were able to get you set up!

Best wishes,

Bogi

April 2, 2018

I've installed Store Pickup + Delivery app, firstly I modified the code to filter our available products for Pickup but I'm really surprised because after a month later this feature is available to select the product. Great Job Sam and Andy.

I recommend to shopify store. install it easy and special thanks to Sam who answered every questions and fast response.

Fastprintindonesia
Indonesia
About 2 months using the app
January 20, 2021

I don't know where to begin because this Team is AMAZING. They have helped me beyond words setting up this App. Any request was responded to in a timely manner and they took away so much of the headache by giving them access and letting them what they do best. Install and work on their app. The service goes over and beyond and I will forever be using them with our website. We Offer Local Pick up and Shipping and they have helped set everything up and it runs flawless. If you have any doubts about installing and using their services, don't. They are worth every penny and more. Thank you all again for your help! - CaseBakes

casebakes cookies
United States
About 2 months using the app
Zapiet replied January 21, 2021

Hi there,

That's some amazing feedback, thanks so much for taking the time to leave it!

So happy to hear that our team were able to help you get everything set up!

Best wishes,

Bogi

June 10, 2021

This is a really cool app and it suits my need exactly. Also the customer support from zapiet is just brilliant. They had a lot of patience to help me setup the app according to my requirement. Good job guys. Way to go

mkafresh
Netherlands
About 2 months using the app
Zapiet replied June 10, 2021

Hi there,

We're so happy to hear our app suits your needs!

Thanks so much for your amazing review—it was our pleasure guiding you through the setup.

If you need anything else, we're here for you.

Have a great day,

Marija