Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
Refine
-
By rating
The app is absolutely a life saver! I tried some of the other apps and they just did not preform correctly. This is easy to setup and the only thing better than the app itself is the customer service! do not hesitate to use this! Special thanks to Ismail for going above and beyond.
The Support is crazy fast! Outstanding! Thanks to Sandy!!
Logged in and solved my issue within 5 minutes.
Hello there,
It was great talking to you on our online chat.
Don't hesitate to reach back if there is anything else I can help you with.
Wishing you a great day!
Sandy
Wonderful app. Wonderful customer service.
We're a 25-year-old brick and mortar pet retail business. Our entry into e-commerce has been in the works several months and just this week we launched with a big digital marketing campaign to over 80k people letting them know about our store pickup service. We were down to the wire to meet the deadline - a number of factors in play here. Our developer found an error in the method in which Zapiet was calculating taxes for our customers. He escalated the issue quickly until it somehow caught the attention of head honcho Andrew Cargill (President I think). Thanks to Andrew's responsiveness in resolving the issue we were able to keep moving on schedule and meet our launch date objectives. So far Zapiet is performing well for us and I'm confident that if we have any issues whatsoever the team there will go above and beyond to make sure we stay up and running smoothly! I look forward to growing with Zapiet behind the scenes, taking our customers where they need to go.... from store pickup, to delivery and more! Cheers to a bright future! Great job Zapiet and esp Andrew!
I think this app is really going to allow me to do all of the things I've been hoping to do (with the added Delivery by Distance app)!
Hi there,
We really hope so! Thanks for giving our apps a try, and we're here should you need any help with either :)
Best wishes,
Bogi
Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon,
Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail.
My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone.
I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible.
Regards,
Sam Forde
Merchant Success Manager
Love this app. Makes my life so much easier! There customer service is excellent too! Very responsive and helpful! Highly recommend. Worth the monthly cost
Hi there,
Thanks for your awesome feedback, love to hear you're enjoying the app!
Best wishes,
Bogi
It's the best app in the market for delivery solution, it's look nice, it's run very good and the support team it's amazing we use it for a cheese market, and all our costumer love that they can pick up a date and hour for delivery, and we love that we can know when they want their products :)
Hi there,
Wow! Thanks for your awesome feedback! We're happy you're loving the functionality & design of the app :)
Best wishes,
Bogi
Great features, amazing support team, and very easy to adjust according to your needs! I highly recommend this to anyone looking to offer local delivery and/or pickup from their stores.
This app is great and their support team is even better! Maria helped me find an issue quickly and pleasantly. Love this team.
Hello there,
Thank you for your kind words! It's was a true pleasure assisting you today
I hope you continue to enjoy our app! We are always happy to help ⭐️
Best wishes,
Maria