Reviews (1,464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.
Refine
-
By rating
Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there,
It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app.
If you have any other questions, please do let us know :)
Best wishes,
Jessica
Absolutely outstanding support. Excellent product that I can't recommend highly enough. Best in class!
Hi Dawn,
It was my pleasure helping you today with the set up of our Store Pickup + Delivery app.
Thank you for your kind words and if you have any other questions, please do let us know!
Cheers,
Jessica
Great Customer Service. The best I've experienced in Shopify so far! The app has just been set up, and so far it seems to be working perfectly.
Thank you Andy!
I loved the support Klaudia gave me to customize the widget to my need. Tried 10 different apps for local pick up and this is definitely the only one that looks great and is also bilingual.
Hi Steph,
Thank you for the kind words and for choosing to go with our app!
It was a pleasure assisting you with matching our widget's colors to your store's.
Please feel free to jump back on chat should you need anything else.
Have a great day ahead,
Klaudia
Stephanie did an excellent job helping to sort out some issues we were having with multiple locations. Great customer support and service.
Thanks for the lovely review!
It's always nice to see our merchants giving such wonderful feedback on not just our products but our teams as well
-Steph
What an amazing customer support! Whille setting it up, I felt like I have my own development team sitting next to me.
Hello Burak,
Thank you for these lovely words ! It was a pleasure to help you configure our apps ( Zapiet - Pickup + Delivery and Zapiet - Rates by Distance ) to match your needs. I'll be there if you have any more questions.
Thank you,
Sandy
very comprehensive pickup and delivery options. super helpful staff -- Jessica has been fantastic in solving my problems.
Hi Ivy,
Thank you very much for your kind words & review.
It was my pleasure helping you today with our Store Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to send a message.
Cheers,
Jessica
Super useful for navigating customers so they know when their delivery is due and what day. I had some issues but lisa was so helpful, the online chat is really good
Hi there,
Thank you for the lovely words. It was an absolute pleasure to meet you in the live chat. Should you have any further questions, we would be more than happy to hear from you!
Best regards,
Lisa
Cette application est vraiment géniale et répond parfaitement à mes besoins. Ça vaut bien plus le coup, plutôt que d'upgrade son abonnement Shopify. en plus le SAV est hyper réactif, mention spéciale à Jessica qui m'a dépannée super rapidement ! Je recommande vivement :-)
Merci pour vos aimables paroles et une merveilleuse revue.
Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message.
Bien à vous,
Jessica