Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,661)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited May 3, 2022

Their support is phenomenal. Stephane provided me with the best solution ever on our website! Thank you

sylvangraceflorist
United States
About 2 months using the app
Zapiet replied May 4, 2022

Thank you for the review and kind words! It's always a pleasure helping our merchants and give the best experience we can.

Stephane

June 22, 2021

Jessica was very helpful and patient, and helped me go through the whole set up process. The app has come as a solution to a customer auto fill address issue i was having, between other.
Thanks!

Marcianas
Chile
About 2 months using the app
Zapiet replied June 23, 2021

Thank you so much for your kind words! It was lovely chatting with you and I'm really glad that we got your store up and running.

Jump back on the chat anytime if you have any other questions or need any assistance.

Thanks,
Jessica

March 16, 2022

A very helpful app that enables our store to have some necessary functionalities which Shopify doesn't offer. The support team is also extremely helpful, we had a lot of questions at the beginning but all were solved :)

The Westin Tokyo Online Shop
Japan
About 2 months using the app
Zapiet replied March 18, 2022

Hi Sophia,

Thank you so much for your review! I was glad to have been able to help you set up your email notifications amongst other things!

Best wishes,

Bogi

October 22, 2023

This app has been super helpful and has great customer support. Thank you Krystabel for helping me with all my issues.

Cakechef's Cookie Jar
United States
About 2 months using the app
Zapiet replied October 23, 2023

Hi Maria,

Thank you for taking the time to write such a thoughtful review!

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance.

Warmest regards,

Krystabel

May 27, 2015

Highly recommend. Andy was great to deal. Great communication

ASC Building Supplies
Australia
About 2 months using the app
Edited November 8, 2018

This app is fantastic and the support is equally as fantastic! Support really helped with the big as well as small issues we had, and it looks great and very professional when customers use it to checkout.

It is easily the best store pickup app available. Thank you guys for all of your help!

Tropiflora
United States
About 2 months using the app
May 22, 2020

I needed to separate out products that could ship from products that were only for store pickup. This app works perfectly for that. And Robert was a big help with a few tweaks I wanted. I highly recommend Store Pickup + Delivery.
Will Miller

Morgan Jane Home
Canada
About 1 month using the app
July 30, 2020

Zapiet is a great app. Their developers are incredible in every way -- Sebastian especially. I was in a crunch and he helped me so much and was so kind and patient. It meant the world. Definitely recommend.

Wheelhouse at Home
United States
About 1 month using the app
November 19, 2015

The app works as promise. But what is a no brainer is the fast and effective customer service. I am very pleased with how I was treated and how quickly the resolved the problems I presented. Totally recommend it to everyone who wants to add a pick-up option to their store :D

Geek E Land
Ecuador
About 1 month using the app
January 23, 2019

It really help my online store noticed this season. App support team responded quickly on my queries. Although I need to reinstall due to the seasonality of my store. Looking forward to use this again next season.

Aljens-Dragon-Fireworks
Philippines
About 1 month using the app