Reviews (1,464)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.

October 8, 2020

Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!

Nook
Canada
About 2 hours using the app
Zapiet replied October 8, 2020

Hello there,

It was great working with you in preparation for the launch of your store! Don't hesitate to let us know how it went!

We'll be here if ever you need anything else :)

Wishing you a lovely day,

Sandy

Edited August 17, 2017

There was a small problem in the way my theme was configured so the guys logged in remotely and set up the whole thing for me using the settings i had tried to use before hand. Superb service, done quickly as well, I would recommend the team to anyone with Shopify accounts A++

Jl Fishing Tackle
United Kingdom
About 1 hour using the app
May 2, 2022

Great app . no bug and customer service helps you very fast so you can have it live in no time. I highly recommend.

BOUCHERIE BERBECHE
France
40 minutes using the app
Zapiet replied May 2, 2022

Hi there,

Thank you for your kind words.

It was lovely chatting with you!

If you have any other questions down the road, please do not hesitate to send us a message.

Best wishes,
Jessica

May 31, 2024

Mill Street Brewery
Canada
About 4 years using the app
Zapiet replied June 2, 2024

Thank you Diego for taking the time to leave a review!

It was really nice chatting with you and updating your store to the latest version of our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

May 6, 2024

Lucy's Market Atlanta
United States
About 4 years using the app
Zapiet replied May 9, 2024

Thank you Kim for taking the time to leave a review!

I was happy to help with the conditional activation feature in our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

May 24, 2024

Burnt Honey Bakery
Australia
10 months using the app
Zapiet replied May 27, 2024

Hi Fiona,

Thank you so much for taking the time to review our app!

It was a pleasure helping you with the delivery settings in our Zapiet - Pickup + Delivery app.

If you need any further assistance, please feel free to reach out to our team anytime.

Warmest regards,

Krystabel

April 25, 2024

Grow Wild
United Kingdom
About 1 year using the app
March 19, 2024

Trendy Tots Winnipeg
Canada
Over 3 years using the app
Zapiet replied March 21, 2024

Hi Marsha,

Thank you so much for taking the time to write such a wonderful review!

I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration.

Should you have any further question, or require any help, we'll be there for you

-Steph

March 9, 2024

Aura Natural Market
Canada
Over 3 years using the app
Zapiet replied March 10, 2024

Thank you for leaving us a 5 star review of Zapiet - Pickup + Delivery!

Best wishes,

Bogi

May 31, 2024

Tiny Croissanterie
United States
17 days using the app
Zapiet replied June 3, 2024

Hi,

It was a real pleasure helping you set up the rates for our Zapiet - Pickup + Delivery app!

If you need anything else, feel free to reach out. Our team is always ready to assist.

-Steph