Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,283)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing delivery and pickup operations, noting its seamless integration with Shopify and flexible, location-based options. They praise its robust customization capabilities and exceptional customer support, which is responsive and effective in solving issues. The app is described as reliable, essential for scheduling, and trusted by long-term users for its consistent performance.

March 9, 2024

Aura Natural Market
Canada
Over 3 years using the app
Zapiet replied March 10, 2024

Thank you for leaving us a 5 star review of Zapiet - Pickup + Delivery!

Best wishes,

Bogi

March 19, 2024

Trendy Tots Winnipeg
Canada
Over 3 years using the app
Zapiet replied March 21, 2024

Hi Marsha,

Thank you so much for taking the time to write such a wonderful review!

I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration.

Should you have any further question, or require any help, we'll be there for you

-Steph

Edited September 23, 2024

PACHECO - Artisan Fleuriste
France
About 3 years using the app
Zapiet replied September 26, 2024

Merci Julien pour le mis à jour de votre avis!

Ce fut un plaisir de discuter avec vous et de connecter notre application Zapiet - Tarifs par Distance à notre application Zapiet - Ramassage + Livraison afin que vous puissiez proposer différents tarifs de livraison locale à vos clients.

Si vous avez d'autres questions, n'hésitez pas à nous envoyer un message.

Cordialement,
Jessica

Edited June 24, 2024

Benoa
France
Almost 3 years using the app
Zapiet replied September 30, 2023

Merci Josephine d'avoir laissé un avis.

J'ai eu le plaisir de vous aider avec vos tarifs dans notre application Zapiet - Pickup + Delivery.

Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à envoyer un message.

Merci,
Jessica

December 21, 2023

WC Vapor
United States
Almost 3 years using the app
Zapiet replied December 25, 2023

Hi there,

Thank you very much for taking the time to leave a review for our Zapiet - Pickup + Delivery

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

September 27, 2023

Alkali Rye - Oakland's Beverage Shop
United States
Almost 3 years using the app
Zapiet replied September 30, 2023

Hi Kori,

Thank you very much for leaving a review

It was my pleasure helping you get our Zapiet - Pickup + Delivery widget installed on your new theme and also to add a couple of locales files so that the correct language appears on your information page.

If you have any other questions down the road or need any further assistance, please do not hesitate to send us a message.

Best wishes,
Jessica

February 1, 2024

Tortenatelier Schwanbeck
Germany
Over 2 years using the app
Zapiet replied February 2, 2024

Hi,

We're so happy to receive your 5 star review! Thanks for using and enjoying our app :)

Best wishes,

Bogi

January 23, 2024

Pradera
Mexico
About 2 years using the app
Zapiet replied January 24, 2024

Thank you so much for reviewing Zapiet - Pickup + Delivery!
It's fantastic to receive your 5 stars :)
Best wishes,

Bogi

Edited March 31, 2025

Getfish Australia
Australia
Over 1 year using the app
Zapiet replied April 28, 2024

Update 27 Mar 2025:

Hi Boris, an update to let you know we have taken your feedback on board - we've implemented a new help guide to better help merchants with similar sophisticated setups as your own:
https://support.zapiet.com/en/articles/10919294-rate-calculations-when-using-subscription-apps

Best wishes,

Bogi

------------------------------------------------------

Hi Boris,

Thank you for your feedback. We completely understand your frustration and want to assure you that we are committed to resolving any issues.

Upon investigation, it appears that the issue you have reported is related to the way Shopify generates subscription rates. Our team previously reached out via chat to provide an explanation and resolution, and I also followed up with you this morning with additional information. If you'd prefer, we can also arrange a call to go through all options with you.

Please know that resolving this matter is our top priority, and we truly appreciate your patience and understanding as we work toward a solution. If there’s anything else we can do to assist, don’t hesitate to reach out—we’ll be with you until this is resolved.

Kind regards,
Clemency

November 1, 2023

Mr. Jingles Christmas Trees
United States
Over 1 year using the app
Zapiet replied November 3, 2023

Hi Gali,

Thank you very much for your review

It was lovely chatting with you and helping you get your store ready for the upcoming holiday season.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica