Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,660)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

May 20, 2021

the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her

Tonya's Treasures Inc.
United States
About 1 month using the app
Zapiet replied May 24, 2021

It was really great chatting with you and my pleasure.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,

Jessica

September 22, 2020

Really great support from the Zapiet team, I would 100% recommend this app. It's a little tricky to set up but the support team is very helpful and has wonderful guidance for all of your questions.

Jason Bakery
South Africa
About 1 month using the app
Zapiet replied September 23, 2020

Hi Guys,

Thank you so much for recommending our app!

I am delighted to hear that you had a great experience both with our app and with our amazing support team.

If we can help you with anything in the future just let us know, we are always happy to help :)

- Ronan

Edited April 30, 2020

5* Service and App, these guys got the problems I had sorted asap even with this 'Rona BS going on!! Big shoutout to Robert.

Swimcare
Australia
About 1 month using the app
September 7, 2020

I used Zapiet mainly to be able to do local delivery within a radius of our central kitchen. Really working well and the customer service team has been really fantastic (ie fast, friendly and knowledgable) to help me set it up properly on my site. I really want to thanks Sandy who helped me out.

Delidoor
Australia
About 1 month using the app
Zapiet replied September 9, 2020

Hey guys,

Thank you so much for leaving a wonderful review!

I am so glad to hear that our app is working well for you and that you had a great experience with our support team.

If there is anything we can help you with in the future just let us know, we are always happy to help :)

Have a great week!

Kind regards,

Ronan

August 23, 2018

This app is amazing, does exactly what we require, and the customer service and support is second to none! Thanks so much!!

Northside Flower Market
Australia
About 1 month using the app
December 11, 2021

This app is great and the support team is super helpful - it does pretty much everything we need it to do for local delivery & pickup!

Quince Flowers
Canada
About 1 month using the app
Zapiet replied December 21, 2021

Hi Stéphanie,

Thank you so very much for leaving such a lovely review for our Zapiet - Pickup + Delivery app

It was my pleasure helping you to streamline your operation and to make certain that the correct rates appear at checkout.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Warm regards,
Jessica

Edited August 1, 2020

super helpful! I have contacted many app / shopify support, you guys are by far the most responsive and most helpful. thank you so so much for your help! please stay safe and healthy!!

The Cakery HK
Hong Kong SAR
About 1 month using the app
Edited October 8, 2018

This app was great for helping us with setting up store pickup and delivery. The team has also been absolutely amazing in responding in a timely manner and helping us with any kinks we've run into. Easy to use and would highly recommend. Kudos to this app and the whole team!!!

Fleur de Lis Florist
United States
About 1 month using the app
August 23, 2016

I sent an email on Saturday Night. Sam responded before the sun had risen that morning and got me set-up and ready to go before lunch on Sunday. Their response time and accuracy was Awesome! I am so excited to use the app and look forward to seeing what they do in the future. Sam and Andy next time you are in Seattle let me know and your Juice is on me, thanks again! Your the Best!

Awesome Juice
United States
About 1 month using the app
Edited March 24, 2020

I just started using this app in the wake of the COVID-19 shutdown, and the ZAPIET team was amazing in the speed of their response in helping me get local pick up and delivery working properly on my theme, despite the fact I know they're swamped with new customers doing the same thing! So far the app is working well for us, and I'm grateful to have such a simple solution to quickly add pick-up and delivery options for my customers! Highly recommend!

Folia Collective
United States
About 1 month using the app